Join LTIMindtree Canada as a Service Now ITOM Subject Matter Expert, working remotely from Markham, ON. Use your expertise in Service Now to develop and customize high-quality applications and workflows.In this remote role, you will leverage 8 years of experience as a Service Now Developer to design modules and integrate solutions tailored to business needs. Collaborating with business analysts and project managers, you'll analyze requirements and provide technical support to troubleshoot issues effectively. Ensuring adherence to best practices and documentation standards is a critical part of your responsibilities.Key Responsibilities:
- Develop and configure Service Now applications as needed
- Design workflows and integrations within the platform
- Collaborate with stakeholders to gather requirements
- Provide technical support and troubleshoot Service Now incidents
- Maintain system design and configuration documentationRequirements:
- Bachelor's degree in related field
- 8 years of experience in Service Now development
- Robust knowledge of ITIL processes and ITSM tools
- Proficiency in Java Script, HTML, CSS, and integrations
- Excellent analytical and communication skills