Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.Summary: What your team does: Revenue Operations has one job to drive growth by accelerating our revenue-generating teams. We directly support Sales, Marketing, Channel and Product by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.You will be joining Clio’s Revenue Operations team as a high-impact leader during a pivotal phase of the company’s explosive growth. As Senior Manager, Sales Operations, you will play a critical role in optimizing existing revenue processes to support sustainable growth.This role is responsible for overseeing and optimizing revenue operations across new business, expansion, and renewal motions, ensuring operational excellence, forecasting accuracy, and solid alignment with Clio’s go-to-market strategy. You will partner closely with Sales, Marketing, Customer Success, Finance, and Product, and report directly to the Sr. Director, Revenue Operations.What you'll work on: Team Leadership & ScalingBuilding, leading,



and mentoring a high-performing Revenue Operations team specifically focused on supporting high velocity sales in the SMB segment.Partnering with Senior Sales Leadership on OKR's to develop and operationalize revenue strategies aligned with Clio's growth objectivesBuilding tools, frameworks, and processes that support new market entry, expansion motions, and renewals at scale with an AI-Forward approachDriving cross-functional alignment and consistency in operational practices between global and regional teams.Systems & Revenue OperationsIdentifying, designing, and implementing improvements to revenue workflows and processes to increase efficiency, scalability, and visibility across regionsOwning and optimizing the systems Sales Teams interact with such as Salesforce, Gong, Chili Piper, Lean Data, Letter AI, Openprise, Salesloft, Scratchpad.Ensuring processes scale effectively to support expansion, regional nuances, and future product growthEnsuring the revenue technology stack adequately supports the unique requirements of various go-to-market channels.Sales Territories & PlanningDeveloping accurate, global sales territories using historical data, pipeline analysis, and market trendsPartnering with sales leadership and compensation teams to establish realistic targets, quotas, and capacity plans across regions and segmentsDriving rigor and consistency in forecasting and pipeline managementOwning and enforcing Rules of Engagement (ROE) policy governing

📌 Senior Manager, Sales Operations (Toronto)
🏢 Clio
📍 Toronto