Company SummaryCome work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.Job SummaryWe are continually searching for great talent; individuals who possessa deep commitment to the customers and markets we serve. As a Law Clerk/Claims Handler you will be responsible for high level decision‑making, assessing title insurance claims on behalf of property owners and lenders. You will independently determine and apply appropriate coverage positions for residential, commercial and loan policies accounting for the varying regulatory requirements in all provinces and territories across Canada (excluding Quebec).ResponsibilitiesInvestigate, assess and manage claims under title insurance policies, including but not limited to title defects, survey issues, building and zoning matters.Communicate with customers (property owners, lawyers, lenders) and internal partners about coverage available under policies and identify applicable exceptions and exclusions.Determine and communicate claim resolution options and retain and instruct third‑party experts (outside counsel, adjusters, appraisers, etc.) as needed.Negotiate settlements, release provisions and conduct review of files for potential recovery.Review and authenticate new title claims across Canada (excluding Quebec)



for accuracy.Initiate contact with claimants within timelines required to meet service levels.Apply provincial/territorial knowledge to determine coverage applicable to each claim.Retain and instruct external professionals and manage service levels to align with FCT’s service levels.Correspond and communicate with customers regarding decisions, timelines, options under policy.Analyze third‑party reports including legal opinions, surveys, appraisals for accuracy and coverage determination.Communicate denied claims with internal business partners and external parties as required.Manage escalations and disputes surrounding coverage positions professionally.Identify potential business concerns with respect to coverage positions and elevate as needed.Determine, set and maintain settlement and expense reserves.Post financial transactions as required.Follow standard internal guidelines and processes with respect to file management.Maintain a flexible and cooperative approach towards changing business needs.QualificationsLaw Clerk designation from an Ontario post‑secondary institution.Minimum 5–10 years experience as a real estate law clerk in a firm and/or title insurance environment.Strong knowledge of the Ontario Land Titles System and terminology (knowledge of land title systems across Canada is an asset).Strong ability to read and understand Ontario title searches and identify title defects (ability to read title searches across Canada is an asset).Familiarity with building and zoning regulations and land use laws that affect real estate transactions.Strong ability to read and understand surveys.Ability to interpret and apply legal principles and decisions to specific real estate issues, claims and transactions.Strong negotiation skills with the ability to make difficult decisions with confidence.Strong analytical skills with the ability to investigate, collect, organize,



analyze and disseminate significant amounts of information with extreme attention to detail.Effective oral and written customer communication, oriented towards delivering a superior customer service experience even in adverse circumstances.Ability to work under pressure, manage multiple files in parallel and meet deadlines.Ability to work independently as well as with a team.Positive attitude and good team spirit evidenced through comfort in developing relationships with people throughout the company.Excellent ability to prioritize tasks and be highly organized.Proficiency in Microsoft Office (Word, Excel, Outlook) and daily use of corporate claims file management and finance software.BenefitsTotal Direct Compensation:$66,700 – $81,700 CAD (base pay plus expected incentives or allowances).Comprehensive perks including an Employee and Family Assistance Program (EFAP) and a Wellness Essentials Group retirement savings plan with company match.Paid holidays and generous paid time off.Hybrid work arrangements.Paid volunteer opportunities and charitable donation matching.Employee recognition programs with referral incentives.Potential for performance‑based incentives.Chance to participate in the company stock purchase plan.Employment Practices & EEO StatementIn accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process. FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status, age, or any other basis prohibited by the applicable provincial or federal human rights legislation.#J-18808-Ljbffr

📌 Claims Handler - C$66,700 - C$81,700 A Year (Winnipeg)
🏢 FCT
📍 Winnipeg