Join Windcave as a Merchant Services Analyst to drive merchant application decisions and customer due diligence in a hybrid work model. Leverage your analytical skills to optimize payment solutions across the globe. In this energetic role based in Auckland, New Zealand, you’ll engage with various stakeholders and manage end-to-end customer due diligence processes.

You’ll utilize your strong knowledge of AML/KYC regulations and possess over three years of experience in banking or merchant services. This position requires excellent problem-solving skills to ensure compliance and risk management. Key Responsibilities:

- Make informed merchant application decisions through quality analysis
- Manage end-to-end customer due diligence processes




- Provision acquiring services within the system
- Resolve credit and merchant service ticket issues promptly
- Monitor compliance for existing service accounts Requirements:
- 3+ years’ experience in banking or merchant services
- Bachelor’s degree in finance or fintech
- Robust knowledge of AML/KYC in Canada
- Excellent analytical and problem-solving skills
- Ability to build strong relationships with stakeholders Utilize your expertise in merchant services and contribute significantly to Windcave’s global success while advancing your career.

📌 Merchant Services Analyst at Windcave (Toronto)
🏢 Windcave
📍 Toronto