Network Services Manager Provident Security | Vancouver, BC | Full-time Provident is hiring a senior network and systems professional to lead how we run our own infrastructure and how we design and support networks in some of Vancouver's finest custom homes. We're a security company, so this is network work where access control, privacy, and trust are the whole point, not the fine print. You'll work with a real team: a 24/7 Operations Centre that takes the first call, technicians who install and handle first-line support, and outside resources where they make sense.

Your job is the interesting part: design, standards, the harder problems, and a major infrastructure project to lead from the start. You'll begin with one clear priority: a flagship project building the next generation of how we monitor and support the technology in our clients' homes. We know where we're headed and we've done the groundwork; It's real infrastructure work: fleet provisioning, monitoring, and automation at scale.

The rest of the role grows on the foundation this project builds, at a pace that makes sense. You'll look after Provident's internal environment: servers, network, and our workstation and laptop fleet, keeping it reliable, documented, and secure. Client network design.

You'll be our designer for residential client networks. When a custom home needs a network that handles security, cameras, automation, and family life without complaint, you design it; our technicians deploy it under your direction. Managed network services.

You'll lead how we keep client homes connected: proactive monitoring, remote remediation,



and a service that deals with the internet provider so the client doesn't have to. for select clients, you're the senior network expert behind their home, backed by the whole team. You'll train our technicians to handle everyday network issues confidently and define the playbooks they work from, so the routine stays off your desk and the interesting problems reach it. A senior network and systems professional, 7+ years in, with robust fundamentals: Security-minded by default: segmentation, VPNs and secure remote access, access control, and audit trails are how you work, not afterthoughts Comfortable in Linux, with enough bash or Python to manage devices in volume rather than one at a time Experienced with cloud-managed networking and monitoring platforms; Because we're a security company, a criminal record check and applicable security licensing are conditions of the role.

You might be a senior network engineer, systems administrator, or IT infrastructure lead at an MSP, integration firm, or IT consultancy today. Extended health and dental benefits ~ Company vehicle access for client site work, plus laptop, phone, and the tools to do the job right ~ Real authority over technical standards and platform decisions, with a say in how coverage and escalation are structured ~ Send your resume with a cover letter telling us about a network or environment you ran for a long time: what you inherited, what you improved, and how you kept it reliable.

Provident

Security is Vancouver's only full-service security company: design, installation, 24/7 monitoring from our own operations centre, and guaranteed five-minute alarm response.

📌 Network Services Manager (Vancouver)
🏢 Provident
📍 Vancouver