Position:Business Process AnalystLocation:Toronto, ON – Hybrid (1 day/week onsite)Salary:$50-$75 per hourJob Type:2–3-month ContractStart Date:As soon as possiblePosting Type:Open vacancyOur client, a well‑established not‑for‑profit organization based in Toronto, is seeking aBusiness Process Analystto support a short‑term but high‑impact process improvement initiative across Fundraising Operations and Finance. This role will focus on bringing structure, clarity, and alignment to complex cross‑functional workflows by documenting, analyzing, and optimizing current‑state business processes.The successful candidate will act as a neutral facilitator across departments, engaging key stakeholders to understand existing workflows, identify gaps and inefficiencies, and define clear future‑state processes. This is an excellent opportunity for a strong Business Process Analyst who enjoys working in collaborative environments and transforming operational complexity into explicit, actionable documentation and recommendations.Key ResponsibilitiesLead stakeholder discovery sessions and interviews with Fundraising Operations, Finance, and other business unitsDocument current‑state business processes, workflows, and operational proceduresDevelop detailed process maps outlining workflows, decision points, handoffs, and dependenciesIdentify bottlenecks, inefficiencies, and areas of misalignment across teamsFacilitate discussions to clarify business requirements, expectations,



and information needsDefine and document roles and responsibilities across key processes (including RACI development)Develop future‑state process recommendations to improve efficiency, collaboration, and accountabilityCreate Standard Operating Procedures (SOPs) and supporting process documentationPresent findings, gap analysis, and recommendations to leadership and stakeholdersCollaborate with internal project resources to ensure alignment and knowledge transferRequirements5+ years of experience in business analysis, process mapping, process improvement, or operational analysisProven experience facilitating stakeholder discussions and leading process mapping initiativesStrong ability to document current‑state and future‑state business processesExperience developing SOPs and RACI matricesStrong understanding of business process improvement methodologiesExcellent communication, facilitation, and documentation skillsAbility to manage sensitive stakeholder conversations with diplomacy and neutralityPreferred QualificationsExperience working within the not‑for‑profit sectorExposure to fundraising operations or CRM systems such as Raiser's EdgeExperience working with Finance or Accounting teamsFamiliarity with tools such as Visio, Lucidchart, or MiroExperience in short‑term consulting or project‑based environmentsDeliverablesCurrent‑state process mapsFuture‑state process maps with recommendationsRACI matrix outlining roles and responsibilitiesStandard Operating Procedures (SOPs)Gap analysis identifying inefficiencies and opportunitiesRecommendations for workflow improvement across Finance and Fundraising OperationsPractical implementation roadmap for process enhancements#J-18808-Ljbffr

📌 Business Process Analyst - $50 - $75 An Hour (Winnipeg)
🏢 Quantum Management Services
📍 Winnipeg