Employment Intake and Assessment Coordinator - Gianna Centre (CF)Edmonton, AB, CanadaJob DescriptionCatholic Social Services is currently seeking a contract full-time, weekly 40 hours, Employment Intake and Assessment Coordinator at Gianna Centre-to join our Community Outreach & Disability Service in Edmonton. We are looking for staff who are client-centered, trauma-informed, patient, engaging, confident, thoughtful, and motivated to achieve success when supporting marginalized mothers to prepare for employment. The contract will end on March 31 2029. Job application closing will occur when a suitable candidate is hired.Job SummaryThe Intake and Assessment Coordinator acts as the first point of contact for participants, providing trauma‑informed intake, screening, and assessment services. The Intake Assessment Coordinator plays a key role in supporting marginalized mothers to access employment pathways, wrap‑around supports, and community resources. This position is responsible for completing comprehensive intake and employment readiness assessments, coordinating referrals, and acting as a liaison between participants, employers, and community partners.The Coordinator works from a trauma‑informed, strength‑based, and culturally responsive approach, recognizing the systemic barriers faced by marginalized mothers, including those related to poverty, discrimination, mental health, childcare, housing instability, and past trauma.Administrative Systems and LogisticsEnter participant information, assessment data, employment outcomes into the agency client data base and the Government of Alberta client databaseEnsure targets are met with the number of program participants each quarter as per the Government of Alberta contractPrepare administrative summaries, weekly updates, and documentation as requiredSupport scheduling, appointment coordination, reminders, and follow‑upsMaintain intake tracking systems, waitlists, appointment calendars, and assessment records for participantsAssist staff with maintaining documentation standards and troubleshoot data issues as neededCoordinate logistics for orientation sessions and intake/assessment days, including room setup and participant communicationPromote program services to referral sources and community stakeholdersParticipate in community roundtables, networking and employer engagement initiativesEstablish and maintain partnerships with community organizations serving marginalized women and familiesTrack outcomes related to employment placement, retention, and program participationParticipate in program planning, evaluation and continuous quality improvement activitiesIntake and AssessmentRecruit participants and process incoming referrals from community partnersConduct low‑barrier, trauma‑informed, strengths‑based intake for up to 60 participants annuallyCollect required documentation, consent forms, identification,



and enrollment materialsComplete Employment Readiness Assessments (ERA) to determine participants’ initial needs and program fitConduct comprehensive needs assessments and coordinate participant orientationsAssess immediate needs and support the team to connect participants to internal and external supports (e.G., childcare, housing, income supports, counselling, legal resources)Assist participants with developing early‑stage goals prior to assignment to counsellors or instructorsMake timely referrals to employment counsellors, outreach staff, mental health supports, or community resources based on assessment findingsSupport participant transitions by assisting with joint work plans and referral to the correct staff within the programSupport other staff as needed, including co‑facilitating or delivering program sessions when requiredWhat This Job RequiresDiploma or degree in Human Services, Administration, Employment Counselling, or a related fieldMinimum two years of experience in intake coordination, assessment, employment services, or social services; administrative experience is an assetExperience conducting interviews, assessments, or participant screening preferredProficiency in business use of social media platforms (Facebook, Instagram, LinkedIn, X, etc.)Valid Class 5 driver’s license with at least two years of Canadian driving experiencePolice Information Check including vulnerable sector search, and Intervention Record Check current within six (6) monthsA reliable Vehicle, Valid Driver’s License (held for a minimum of 2 years), Vehicle Registration and Third Party Liability Insurance (amount of two million)Summary of driving record with no more than six (6) demerit points current within one (1) yearKnowledge, Skills, and AbilityStrong trauma‑informed interviewing, assessment and rapport‑building skillsSkilled in carrying out strength‑based and needs‑based assessmentsHigh accuracy in administrative tasks, case management systems, digital tools and documentationExcellent written and verbal communication skills.Effective at prioritization, organization, and managing high‑volume participant flow.Ability to build trust and rapport with participants from diverse backgroundsProfessional, diplomatic, and customer‑service orientedCore CompetenciesTrauma‑Informed Interviewing:Uses empathy and awareness to conduct safe,



supportive intakesCommunication:Conveys information clearly; adapts to participants of diverse backgroundsService Orientation:Delivers excellent service aligned with Agency mission and valuesTeamwork:Works collaboratively with counsellors, instructors, outreach staff, and partnersAnalytical Thinking:Uses logic and systematic reasoning to identify solutionsAdaptability:Keeps current with evolving online practices, tools, and trendsPlanning and Organizing:Sets clear goals and adapts priorities as needed.Problem Solving:Breaks down complex issues and develops practical resolutionsReligious and Cultural Competency:Engages respectfully with individuals of all faiths and backgrounds, in keeping with Catholic Social TeachingsRisk Management:Identifies and mitigates internal and external risksWorking ConditionsShifts will be a standard schedule with the occasional weeknight or weekend shift for Gianna events.The Team Leader must be available to their team during the week in case of emergency.Computer work is required both to ensure information of the individual’s served is documented and recorded in line with CSS policies and procedures and also to complete the supervision of staff.What We OfferThe annual salary for this position (based on weekly 40 hours) is $55,134.89 to $58,479.03 based on qualifications and experience.We offer flexibility and supportive working environment.Comprehensive benefit options when eligible.Work within a highly collaborative, team‑oriented organization, where your ideas are heard, and you can see your impact daily.Growth Opportunities: apply and grow your skills within a energetic, innovative and expanding Agency that is taking a leadership role in our industry.About Catholic Social ServicesYou will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.With 65 years of service delivery experience, Catholic Social Services is one of the largest multi‑function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.Our values are at the core of everything we do!Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.We thank all applicants. Only candidates selected for an interview will be contacted.Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.#J-18808-Ljbffr

📌 Employment Intake And Assessment Coordinator - Gianna Centre (Cf) - C$55,134.9 - C$58,479.0 A Year (Winnipeg)
🏢 Catholic Social Services
📍 Winnipeg