NOC (Network Operations) Analyst (Calgary)

NOC (Network Operations) Analyst (Calgary)

16 Oct
|
Long View Systems
|
Calgary

16 Oct

Long View Systems

Calgary

A career that helps you get more out of life. A Long View career helps you get more out of life. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest.

At Long

View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work! Do you get excited about monitoring and management tools that keep environments running smoothly?

We are looking for a driven and self-motivated Network Operations Centre (NOC) Analyst for our Calgary team to ensure the operational uptime of the tools used to monitor and manage Long View’s clients’ environments! You will act as first point of contact for technical escalation to team members within Integrated Global Services, branches, clients and vendors. Respond to incidents such as infrastructure, network or SQL problems, and access requests to various tools like Secret Server and SolarWinds Actively work in monitoring, event and incident management tools like Solarwind – Orion and various other monitoring tools,



as well as address incident lifecycle through the use of Service Now Complete approved changes of IT infrastructure within change windows such as patching as outlined by the change calendar Experience managing IT service management tools including performance monitoring and ITSM solutions ~ Proven ability to troubleshoot and resolve technical and procedural issues ~ Availability to work varying schedules of 4 days on 3 days off (4 week rotation), 10 hour work shifts (11 hour days) with a rotation of day, afternoon, and night shifts.

Previous experience in a 24x7 operations center Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities Engaging work – Be part of exciting projects while accessing all the latest technologies $Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment.

📌 NOC (Network Operations) Analyst (Calgary)
🏢 Long View Systems
📍 Calgary

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