We are looking for a motivated and detail‑oriented Enterprise Application Administrator to join our dynamic Enterprise Applications team. This role is perfect for someone passionate about supporting and optimizing business applications, ensuring seamless integration across various platforms, and working in a fast‑paced environment. As an Enterprise Application Administrator, you will manage and maintain systems such as NetSuite, Jira, Confluence, Slack, and other key platforms used across the organization.How will I make an impact?System Administration:Administer and maintain enterprise applications such as NetSuite, Jira, Confluence, Slack and others, ensuring optimal performance, security, and user accessibility.User Support:Provide day‑to‑day support and troubleshooting for application‑related issues, responding to incident tickets and service requests from internal users.Integration Support:Serve as subject‑matter experts for managed platforms within integration workflows, collaborating with integration teams to troubleshoot, elevate, and resolve data‑flow issues.Process Documentation:Develop and maintain system documentation, process workflows, and user guides for applications, ensuring clear and accurate information is available for end users and stakeholders.Data Management:Perform data imports, exports, and data‑maintenance tasks, ensuring accuracy and data integrity across systems.User Access Control:Manage user accounts, roles, and permissions, ensuring proper access control within all systems.Testing and Upgrades:Support testing, upgrades, and deployments of application enhancements, working closely with other admins, developers, and external vendors.Collaborate with Stakeholders:Work with Service Managers, Developers, and other teams to understand business needs, propose solutions,



and deliver application improvements that align with organizational goals.Incident Management:Assist with troubleshooting and resolving system errors, providing timely updates, and following up with relevant parties to resolve incidents effectively.Enterprise Systems Thinking:Approach problem‑solving with an architectural mindset, considering upstream/downstream impacts, integration dependencies, and long‑term scalability rather than addressing issues in isolation.What you’ll bring to the roleEducational Background:Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field (or equivalent experience).Experience:3‑5 years of experience in an enterprise application support or administrator role, working with business systems such as NetSuite, Jira, Confluence, Slack or similar platforms.Technical Skills:Familiarity with cloud‑based applications and system administration.Basic knowledge of scripting or automation tools (e.G., PowerShell, JavaScript).Experience with integration tools such as Azure Functions or Data Factory.Problem Solving:Strong troubleshooting and problem‑solving skills, with the ability to work efficiently under pressure.Communication:Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.Team Player:Ability to work collaboratively in a team environment, manage multiple tasks,



and prioritize effectively.Adaptability:Willingness to learn current technologies and adapt to a fast‑changing environment.Preferred QualificationsExperience administering multiple enterprise applications simultaneously.Basic understanding of data flows, data integrations, and troubleshooting integration issues.Experience working in an Agile environment or familiarity with ticketing systems such as Jira.Knowledge of IT best practices related to security, data management, and system performance.SalaryBase Salary Range: $72,500 — $85,500 CADBenefitsImpactful work transforming the way the world learnsLearning and growth opportunitiesTuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program2 paid days off for SkillsWave‑related activities such as exams or final assignmentsEmployee wellbeing (access to mental health services, EFAP program, financial planning, and more)Competitive benefits packageHome internet reimbursementsEmployee referral programWellness reimbursementEmployee recognitionSocial eventsDog‑friendly office spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne officesEqual Opportunity EmployerD2L is committed to a fair and inclusive work environment. We are an equal‑opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world.ScheduleFull‑time#J-18808-Ljbffr

📌 Enterprise Application Administrator - C$72,500 - C$85,500 A Year (Winnipeg)
🏢 D2L
📍 Winnipeg