Join Ribbon's innovation as a Forward Deployed Engineer in Toronto. Work hands-on with clients to optimize AI recruitment processes in this entry-level position.In this energetic role, you will oversee the technical journey for customers, from initial configuration to successful AI adoption, making a measurable impact in their hiring strategies. Your responsibilities will include adjusting Ribbon to meet specific client needs and troubleshooting technical issues as they arise. Engage with various teams to ensure smooth implementations and share pivotal customer insights.Key Responsibilities:Lead technical implementation and onboarding processesConfigure customer-specific hiring workflows and criteriaHandle troubleshooting and documentation of issuesPartner with various departments to enhance solutionsAssist with ATS integrations and reporting setupsRequirements:1+ years in technical customer-facing rolesFamiliar with API and data integration workflowsExperience with ATS tools such as Workable or UKGAbility to convey technical ideas clearlyWell-organized to manage timelines and customer follow-upsYou'll play a crucial role in revolutionizing hiring practices powered by AI technology.

📌 Ribbon Forward Deployed Engineer Role (Toronto)
🏢 Social Leverage
📍 Toronto