At AFL, we're building more than networks – we're helping connect communities, businesses, and people across Canada. Our teams deliver the critical infrastructure that keeps people connected, businesses running, and communities moving forward. We’re seeking a Front Office Administrator who will be the first point of contact for visitors and callers, providing a professional, welcoming experience and supporting smooth day-to-day office operations across Canada.

In this role, you’ll coordinate reception activities, manage incoming inquiries, support administrative workflows, and partner with internal teams to keep our front office organized, effective, and responsive. Under the general direction of the Office Manager in Surrey, BC, the Front Office Administrator is responsible for administering the day-to-day office service requirements and operations of the Calgary office to ensure a functional, pleasant, and safe work environment through responsive, efficient, and cost-effective office service programs and services to employees If you’re passionate about delivering excellent customer service, staying organized in a fast-paced environment, and helping create a positive experience for employees and guests, we’d love to hear from you. Provide reception duties, creating a positive, warm, and welcoming atmosphere for all employees, visitors, and stakeholders.

Manage front phone and respond to all general inquiries via in-person, phone, email, or Teams. Handle mail, inter-office mail, and courier packages, ensuring they are delivered to the correct staff person or department. Coordinate the daily administration of the corporate mobile device program, including timely provisioning and recovery of phones, device upgrades, inventory tracking, etc.





Assist with invoice processing for accounts payable in Surrey, BC Assist Fleet and Facilities with filing of paperwork and other tasks, as required Assist EHS with Calgary administrative tasks such as: Maintenance of first aid and safety kits, and Safety Data Sheet book, conducting monthly building inspections followed by a report of the findings, adhere to and promote the environmental, health, & safety policies of AFL Manage general office supplies, ensuring an organized system for all staff to access Coordinate the purchase of office supplies ensuring they are adequately maintained within office and warehouse; Source products and equipment as necessary, working with Office Manager, Department Managers, and Senior Fleet & Facilities Manager, where appropriate Point of contact and responsible for handling vendor services such as coffee service, copier maintenance, shredding, janitorial, etc. Monitor office for repair and maintenance requirements. Assist in arranging for repair and maintenance of office equipment and furniture as necessary, administer key fobs for employees at the office, perform data entry of staff timecards and submit tie out reports for approval and processing, handle business card orders, manage booking of boardrooms/hoteling offices/personal offices/hotel desks.

Organize and schedule meetings and appointments for shared meeting spaces and for other meetings as necessary,



cater food and beverages as required Assist with corporate social functions such as social committee events, community engagement activities, corporate events, meetings and related events, as required Ensure office environment, including boardroom(s), are maintained to a professional and cleanliness standard Update, maintain, and add to Reception Instruction Binder and office lists Perform other related administrative duties and adapt to shifting priorities as assigned by management. 1+ years’ experience in the coordination of office services ~ Demonstrated customer service skills ~ Intermediate knowledge of MS Office applications including Word, Excel, Teams, and Outlook Flexible – open to change & new information and rapidly adapts to changing conditions or unexpected obstacles Independent – ability to work well under limited supervision Analytical Thinking/Problem Solving – capable of complex reasoning analysis Trustworthy - safeguards confidential information and valuable assets with absolute integrity and professionalism Competitive salary Comprehensive health, dental, and vision benefits. RRSP or retirement savings matching. Paid vacation and personal days.

Professional development and training support. Employee assistance program and wellness resources. Strong safety, quality, and continuous improvement culture. We welcome diversity and encourage individuals of all backgrounds to apply!

We provide reasonable accommodations for individuals with disabilities. We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

📌 Office Assistant - Bilingual - Full Time (Calgary)
🏢 AFL
📍 Calgary