Office Coordinator- Shop at Home Linen Chest- Office Coordinator | Shop at Home Department Full-time hours Health Benefits Do you have an interest in design and enjoy seeing the transformation of spaces?
The Office
Coordinator will report directly to the Customer Service Supervisor for the Shop at Home Department and carry out important daily tasks to ensure the positivity of the customer experience. The office coordinator supports the department by carrying out the administrative tasks that push the orders through from the point a sale is made to the final installation or service. They work directly with the Design team and Installation team to ensure deadlines are met and all appropriate information is supplied for an order to go into production.
They also will work directly with the supplier Hunter Douglas to follow up on all orders in process and ensure orders are delivered in a timely manner but also to report any warranty cases & see to their resolution. It is expected the coordinator will collaborate with other Office members in Ontario and Laval and the Supervisor on a daily basis to ensure equal divide of workload to ensure efficiency. Customer service is a top priority and the office coordinator is also there to receive calls from clients and deliver their messages in a positive and friendly manner.
This office is uniquely located inside one of our beautiful Linen Chest store locations which gives the office coordinator the chance to interact with our customers in our Gallery space. be able to balance finances from a contract to the MSRP pricing Be accurate in the data entry process of orders Receive calls and emails from customers and respond in a timely manner & exude a positive customer focused energy Other administrative tasks as required or requested by Supervisor Interact with customers in person as they view our Blinds gallery space- engage in conversation about our department and offer them our in home services by an experienced Decorator 1 year minimum in rapid paced office environment or reception ~ Experience with Microsoft Office Suite- Office 365/Microsoft Teams preferred (Excel, Word) ~ Experience with Adobe Acrobat an asset ~ Experience with workflow systems an asset (Monday.Bilingualism an asset but not required (French and English), both written and oral; ~ accuracy when processing data entry tasks ~ Be focused on personalized customer service; ~ Competitive hourly wage Flexible schedule (Monday to Friday); Group insurance program (medical and dental) On-site parking
📌 Office Coordinator- Shop at Home (Vaughan)
🏢 Linen Chest
📍 Vaughan
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