Join MaKami College as a Tech Support Specialist and lead IT support efforts in a vibrant educational setting. Deliver exemplary customer service while troubleshooting technology issues.In this role, you will support students and staff with a variety of technology needs at MaKami College, a respected post-secondary institution in Alberta. Your expertise will guide users through hardware and software challenges while enhancing classroom and learning technology experiences.



This position is well-suited for those who thrive in rapid-paced environments and enjoy direct interaction with users.Key Responsibilities:Troubleshoot technology issues in classrooms and eventsManage tasks related to hardware and software supportMaintain classroom technology including cameras and displaysRespond to user support requests in a timely mannerTrack and manage technical documentation and support ticketsRequirements:Proven experience in technical support environmentsExcellent problem-solving abilities and communicationKnowledge of Windows operating systems and educational softwareProficiency in providing customer-focused technology supportCapacity to handle urgent user queries effectivelySupport the transformative mission of MaKami College by ensuring seamless technology operations in all academic settings.

📌 Tech Support Specialist - Educational Focus (Calgary)
🏢 MaKami College
📍 Calgary