Upgraded is building the App Store of AI Work - a place where companies install AI employees the way they install apps. Connect 800+ tools, describe the job, and watch it run. The products are already in market: an AI Workflow Builder, AI Employees, Unified Inbox, Revenue Agent with CRM, Content OS, Scorecard, Software Savings, and an Agent Marketplace.

In parallel, we run Canada's most AI-native grants practice. We help SMEs secure SR&ED;, IRAP, Mitacs, CanExport and the rest of the federal and provincial stack - on success fees.

Both sides of the company are real and shipping. Both generate the kind of operational work that currently lives in inboxes, spreadsheets, Slack threads, and people's heads. If you have just finished at UBC, SFU, or somewhere equivalent, this is a rare first job: you sit close enough to the founder to see how a company is actually run, and you are accountable enough that the running is yours.

This is an early-career operator seat, not a coffee-and-calendar assistant job, and not a CFO seat. You own the operating system of a small, fast company: files, follow-ups, the tax calendar, the books, the invoices, the vendor list, and what happens when someone emails in and needs a real answer.

The person who thrives here is almost uncomfortably organized.



Labelled folders, dated filenames, a running list of what is due and who owns it, and a low tolerance for 'I'll find it later.' If you were already the person the group chat forwarded the spreadsheet to - club exec, co-op, family books, residence, a job where the loose ends were yours - this is that instinct, applied to a real company.

You will work alongside the founder, our Head of Operations, and our Finance & Accounting Manager. They will teach. You will run. That is the deal. You do not need an accounting degree. You do need to want to learn how a company actually holds together, and to get unusually positive at it.

Run company operations so nothing important lives only in someone's head: vendors, insurance, office, unsigned contracts, and the thing that was mentioned on Thursday and never written down. Own founder-facing admin: calendar, travel, expenses, meeting notes with actual action items, and retrieval of any document, login, or signed agreement in under a minute. Keep the tax calendar honest - GST/HST, payroll remittances, T4s, corporate filings, year-end with the accountant - and make sure the backup is actually in the folder.

📌 Operations Associate (Vancouver)
🏢 Upgraded
📍 Vancouver