About Markstone Group

Markstone Group is a growing landscape construction, commercial property maintenance, and snow removal company serving the Greater Toronto Area and surrounding communities.

We operate a large fleet of commercial vehicles, heavy equipment, and specialized machinery to support our year-round operations.

We are looking for an experienced Operations Manager who thrives on organization, leadership, problem-solving, and continuous improvement.

The Opportunity

We are seeking a highly organized, proactive, and process-driven manager to oversee our internal fleet and equipment maintenance department.

This is a management position, not a mechanical position.

We are looking for someone who excels at managing people, coordinating resources, implementing systems, and planning ahead. You do not need to be a mechanic, but you must be comfortable managing a technical team and making sound operational decisions.

The ideal candidate is someone who enjoys bringing structure to a busy environment, stays calm under pressure, and can anticipate problems before they happen.

You will lead a team of 3–5 mechanics and one yard employee, ensuring our equipment is properly maintained, repairs are prioritized, and the department operates efficiently.

Key Responsibilities

Leadership & Team Management

- Lead, schedule, and manage a team of mechanics and support staff.
- Establish clear expectations, daily priorities, and performance standards.
- Delegate work effectively and ensure accountability and follow-through.
- Develop a productive, organized, and results-oriented team environment.

Planning & Organization

- Develop and manage preventive maintenance schedules.
- Plan maintenance activities weeks and months in advance to minimize equipment downtime.
- Coordinate labour, parts, outside contractors, and equipment availability.
- Maintain organized work orders, schedules, and maintenance records.
- Anticipate seasonal demands and ensure equipment is ready before peak operating periods.

Operational Coordination & Problem-Solving





- Manage incoming equipment breakdowns and prioritize repairs based on operational urgency.
- Dispatch mechanics and coordinate resources to resolve issues efficiently.
- Remain calm and make sound decisions when managing multiple urgent situations.
- Communicate equipment status, repair timelines, and priorities with other departments.
- Balance emergency repairs with scheduled maintenance requirements.

Systems, Reporting & Process Improvement

- Utilize computer-based systems, spreadsheets, and maintenance management software to track department activities.
- Develop and improve operational procedures and workflows.
- Monitor work orders, employee productivity, equipment downtime, and maintenance expenses.
- Identify recurring problems and implement long-term solutions.
- Provide regular reporting on department performance, upcoming maintenance, and operational challenges.

Financial & Resource Management

- Monitor departmental expenses and maintenance budgets.
- Coordinate purchasing, parts inventory, and outside repair services.
- Identify opportunities to improve productivity and reduce unnecessary costs.
- Ensure resources are allocated efficiently.

Qualifications & Experience

Required:
- Proven experience in an operations, supervisory, or management role.
- Robust leadership skills with experience managing employees and holding teams accountable.
- Exceptional organizational, scheduling, and time-management abilities.
- Strong computer proficiency, including Excel or Google Sheets and other operational software.
- Demonstrated ability to develop processes, improve workflows, and manage competing priorities.
- Excellent communication, problem-solving,



and decision-making skills.
- Ability to remain calm and organized in high-pressure situations.
- A proactive mindset with the ability to plan weeks and months ahead.

Considered an Asset:
- Experience in logistics, manufacturing, transportation, construction, equipment rental, or maintenance operations.
- Experience coordinating technicians, tradespeople, or field service employees.
- Familiarity with fleet maintenance software, work-order systems, or preventive maintenance programs.
- General understanding of commercial vehicles or heavy equipment.

A mechanical background is not required. Strong management, organizational, and computer skills are our priorities.

What Success Looks Like

The successful candidate will build a department where:
- Employees understand their responsibilities and are held accountable.
- Maintenance is planned proactively rather than constantly reacting to breakdowns.
- Equipment breakdowns are prioritized and handled efficiently.
- Work orders, schedules, and records are accurate and up to date.
- Equipment downtime is minimized.
- Processes are documented, followed, and continuously improved.
- Senior management has confidence that the department is organized and operating independently.

Hours & Compensation

- Salary: $90,000–$100,000 annually, depending on experience.
- Schedule: Approximately 45–55 hours per week.
- Additional availability and flexibility are required during major winter weather events.
- Full-time, permanent position based in Burlington, Ontario.

Why Join Markstone Group?

We are a growing organization that values accountability, initiative, leadership, and continuous improvement.

This is an opportunity for a capable manager to take ownership of an important department, develop better systems, lead a skilled team, and make a measurable impact on company performance.

We value individuals who take initiative, solve problems, and consistently look for better ways to operate.

📌 Operations Manager (Burlington)
🏢 Markstone Landscaping
📍 Burlington