Operations Manager - Snow Removal & Landscaping Job Location: Greater Ottawa Region, Ontario Work Mode: On-Site Salary: $70,000-$100,000 annually Regular Hours: Monday-Friday, approximately 8:00 AM-5:00 PM, with seasonal flexibility and extended hours during peak periods Company work truck ~ Opportunity to become a trusted right hand within the business ~ Ability to have a meaningful impact on how operations, teams, and processes are managed ~ Entrepreneurial environment where strong performance, initiative, and positive judgment are recognized Our client is an established snow removal and landscaping company serving the Ottawa area. Snow removal is a major part of the operation, with landscaping and related outdoor services making up the warmer-season business. The company is looking for a strong operational leader to become a trusted right hand to ownership and take significant responsibility for the day-to-day running of the business.

Our client is seeking a strong Operations Manager to take ownership of day-to-day field operations, with a particular focus on ensuring the company's snow removal operation runs effectively throughout the winter season. This includes crew and driver management, scheduling and deployment, equipment readiness and maintenance, service quality, client issues, and real-time operational problem-solving. During the warmer months, the position will oversee landscaping operations while helping ownership improve organization, accountability, equipment management, and overall operational efficiency across the business.

The Operations

Manager will need to be comfortable being available when the business needs them, including 24/7 availability during snow events. This isn't the year-round schedule, but it is an important reality of the position and of running a successful snow removal operation. Lead and coordinate snow removal operations, ensuring crews, drivers, equipment, and resources are organized and ready before and throughout weather events Oversee landscaping and other seasonal field operations during the warmer months,



ensuring projects are properly staffed, organized, and completed to the company's quality standards Manage field employees and drivers, including scheduling, performance management, accountability, hiring, discipline, and termination decisions with appropriate oversight from ownership Oversee trucks, snow removal equipment, landscaping equipment, and other company assets, including preventive maintenance, repairs, servicing, operational readiness, supplies, and coordination of replacement or new equipment Use GPS tracking, CRM systems, Excel, email, and other technology to organize operations, monitor activity, and improve processes and efficiency Strong experience managing employees in a hands-on, blue-collar or field-service environment such as snow removal, landscaping, construction, excavation, paving, transportation, property maintenance, or a similar industry Proven ability to lead teams, hold employees accountable, address performance issues, and make sound people-management decisions A high degree of personal accountability and follow-through.

Strong practical judgment and the ability to identify and solve problems independently without requiring constant direction from ownership Comfortable using technology including CRM systems, GPS/tracking platforms, Excel, email, and other operational software Strong interpersonal skills and the ability to communicate effectively with field employees, ownership, suppliers, and clients Comfortable with the seasonal demands of snow removal, including 24/7 availability during snow events and working extended hours when weather and operational conditions require it Direct experience managing snow removal operations is a significant asset Knowledge of commercial vehicles, snow removal equipment, landscaping machinery, and preventive maintenance Experience operating a tractor or similar equipment is comfortable leading hands-on field teams and holding employees accountable can make sound decisions and solve problems independently without requiring constant direction is comfortable with the seasonal demands of snow removal, including 24/7 availability during snow events

📌 Operations Manager - On-Site - Ottawa, ON
🏢 Inner Circle Agency
📍 Ottawa