We're looking for an experienced Service Plumber to join our Edmonton, AB team.This is a service-focused role for a plumber who can confidently diagnose problems, determine the appropriate repair, communicate options clearly to customers and take ownership of each job from start to finish.This role will involve a mix of residential and commercial service work, including plumbing systems as well as specialized mechanical systems such as hydronic heating, boilers, glycol systems and geothermal systems. Experience servicing wineries and other specialized commercial facilities would be a strong asset.You'll work independently in customers' homes and commercial facilities while being supported by Total's service coordination, operations and leadership teams.What You'll DoDiagnose, service and repair residential and commercial plumbing systemsTroubleshoot and service hydronic heating, boiler, glycol and geothermal systemsPerform plumbing service and preventative maintenance for wineries and other commercial facilitiesIdentify the cause of system issues and determine appropriate repair solutionsExplain findings, repair options and recommendations clearly to customersPrepare accurate job notes, estimates, invoices and material listsIdentify additional repairs and preventative maintenance opportunitiesInstall, service, repair and maintain applicable plumbing and mechanical systemsRead and interpret applicable drawings, specifications, manuals and work ordersComplete work in accordance with applicable codes, regulations and Total standardsMaintain accurate job documentation and required paperworkCommunicate job progress, deficiencies, additional work and concernsCoordinate with dispatch, customers, supervisors, other trades and Total's service team as applicableMaintain company tools, equipment, service vehicles and work areasFollow company safety policies and proceduresParticipate in the on-call rotation as requiredRepresent Total professionally with customers,



contractors and other tradesSupport and contribute to the overall success of the teamWhat We're Looking ForJourneyperson Plumber certification ( an asset will train)Valid Alberta driver's licence with a clean driving recordProven plumbing service and troubleshooting experienceStrong diagnostic and problem-solving skillsExperience working independently in customers' homes and commercial facilitiesKnowledge of applicable plumbing codes, regulations and safe work practicesStrong customer-service and professional communication skillsAbility to work independently and take ownership of assigned service callsAbility to work effectively as part of a teamOrganized and accountable for assigned workComfortable using mobile applications for job documentationCommitment to safe work practicesWillingness to continue learning and developing technical skillsAbility to meet the physical requirements of the positionExperience That Would Be an AssetExperience with any of the following is considered an asset:Boilers and hydronic heating systemsGlycol systemsGeothermal systemsWineries and specialized commercial facilitiesCommercial plumbing and mechanical systemsPreventative maintenance and service programsGas systems and gas certificationMobile service and job documentation applicationsWhat Success Looks LikeAt Total, success isn't just getting the job done. We expect our people to:Produce protected, high-quality workAccurately diagnose problems and provide effective solutionsTake ownership of service calls from start to finishMeet reasonable productivity expectationsCommunicate problems before they become bigger problemsClearly explain findings and recommendations to customersComplete documentation accurately and on timeIdentify appropriate repair and preventative maintenance opportunitiesWork effectively with the rest of the teamContinue developing their technical skillsTreat customers, teammates and partners professionallyDemonstrate our Core Values in how they work every dayWhat Total Offers$40–$55 per hour,



based on qualifications and experienceHealth and dental benefitsCompany service vehicle and fuel cardCompany-provided tools and technologyOvertime and on-call opportunitiesTraining and professional developmentConsistent work across residential, commercial and specialized systemsOpportunities for advancement and increased responsibilityExposure to a variety of plumbing, hydronic and specialized mechanical systemsSupport from an established operations and leadership teamThe opportunity to build a long-term career with a growing companySchedule: Full-TimeHours:Regular service hours with overtime opportunities as requiredOn-Call Rotation:Participation required as scheduledTravel:Local travel throughout the Edmonton service area and surrounding communities as requiredCompany Vehicle:Company service vehicle and fuel card providedPrimary Work Area:Edmonton, AB and surrounding service areaThis is a field-based trade position. Work environments may include residential homes, commercial buildings, mechanical rooms, wineries, customer facilities and outdoor environments depending on the service call. Total Plumbing & Heating is a growing mechanical contractor providing plumbing, HVAC, hydronic, commercial and service solutions across Alberta and British Columbia.Built by TotalOur company is built by the people doing the work every day. From apprentices developing their trade to experienced journeymen leading in the field, we invest in people who take pride in their work, want to get better and understand that their contribution matters.Backed by TotalYou do the work, and we make sure you're backed by a team that helps you succeed. Our field teams are supported by operations, project management, service coordination, leadership, systems, training and the resources needed to get the job done properly.Trusted by TotalOur reputation is built on doing what we say we're going to do. Customers, contractors, communities and teammates trust us to show up, communicate, solve problems and stand behind our work. Every person at Total plays a part in earning that trust.Our Core ValuesCollaboration | Leadership | Excellence | Accountability & Responsibility | RelationshipsThese aren't just words on a wall. They guide how we work, how we treat each other, how we serve our customers and how we make decisions.Compensation is determined based on certification, relevant service experience, technical capability and the requirements of the position.

📌 Plumbing Service Technician (Edmonton)
🏢 Total Plumbing and Heating
📍 Edmonton