16 Oct
|
Voyago
|
Hanover
Voyago is hiring a Supervisor for our student transportation division in Grey Bruce! As a supervisor, you will report directly to the Operations Manager and play a critical role in delivering safe, reliable, and efficient student transportation services. You will oversee day to day operations, provide guidance and support to drivers and serve as a key point of communication between schools, internal teams, management and the consortia.
This role requires strong leadership skills, adaptability, a commitment to safety and exceptional customer service. Lead and coordinate staff to ensure drivers meet all Student Transportation standards and contract requirements. Maintain coverage during staff absences, vacations, or high-demand periods.
Conduct site visits, monitor performance, review incident/collision reports, and provide coaching or follow-up as needed. Support driver development through onboarding, training, ride-alongs, performance feedback, and safety meetings. Step in to cover school runs when required, ensuring uninterrupted service.
Partner with the Operations Manager and Talent Acquisition Specialist to support high-volume staffing. Help implement route assignments, schedules, and operational workflows. Fleet, Safety & Maintenance Coordination Support maintenance and cleaning of buses, ensuring a safe, presentable fleet.
Coordinate with Health & Safety teams to schedule and track required training. Monitor employee licenses and certifications from start to finish, ensuring compliance with regulatory and company requirements. Reporting & Administrative Responsibilities Track and report KPIs to the Operations Manager and assist with performance reviews.
Maintain accurate timesheets, payroll inputs, and operational records. Serve as the main operational contact for support teams including HR, maintenance, and health & safety. Be available for divisional emergencies, which may include holidays and weekends.
You hold a valid Class “B” licence or are willing to obtain one (Voyago will provide licence upgrade training) You can provide a explicit Criminal Record Check and Vulnerable Sector Screening You have solid knowledge of London and surrounding areas You can work independently and manage your time effectively You have post-secondary education or an equivalent combination of experience and training You are proficient in Microsoft Word, Excel, PowerPoint, and Outlook You have superior customer service skills You have experience in student transportation You’re available to support our team, for an 8hour shift, Monday to Friday, between the hours of 6:00am to 5:00pm You are willing to work outside regular business hours when required This position is 100% in office, there are no remote work opportunities with this position We build a supportive corporate culture that encourages diversity and enables our people to flourish. We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider We focus on innovation and sustainable environmental initiatives We offer our employees opportunities to build their own experience within a local, global Group Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
Voyago
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📌 Operations Supervisor - Student Transportation - Hanover, Grey Bruce
🏢 Voyago
📍 Hanover