16 Oct
|
GreenTech Resources Worldwide Canada
|
Regina
16 Oct
GreenTech Resources Worldwide Canada
Regina
- Maintain a positive, empathetic and skilled attitude towards clients at all times.
- Respond quickly to customer requests.
- Communicate with customers through different channels.
- Handling and resolving customer complaints.
- Know our products inside and out so you can answer questions.
- Process orders,
forms, inquiries and requests.
- Keep records of customer interactions, transactions, comments and complaints.
- Communicate and coordinate with colleagues when necessary.
- Provide feedback on the effectiveness of the customer service process.
- Manage subordinate account management team.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education diploma or equivalent.
- The ability to stay calm when a client is stressed or upset.
- Get comfortable with the computer.