About GraingerW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.Grainger.Com.Work Location Type: OnsiteAbout GraingerW.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.Grainger.Com.CompensationThe hourly rate for this role ranges between $ 21.62 - $ 29.72, with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.This job posting is for an existing vacancy.Please note that this is a 1-year fixed-term contract opportunityPosition DetailsThe Field Operations Associate will focus on sales/service opportunities, creating customer loyalty,



and exceeding customer expectations by using guidance, knowledge, computer acumen, and a winning attitude. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively. The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.You WillOwn the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.Consistently perform actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targetsPromote Company products and services to customers and provide substitutions where requiredMaintain well-rounded knowledge of products and tools sold including the completion of the required certificationProcess customer transactions and provide customer updates when required on delivery, lead times, quotes, etc.You Have1+ years experience in retail/selling or customer service (i.E. counter/retail sales/telephone/warehouse) environment requiredHigh school diploma/GEDMust possess and maintain a valid driver’s license in province of residence Upon Hire requiredSome flexibility required to working hours to accommodate branch operationsAbility to safely learn and operate powered industrial equipment, forkliftSuccessful and timely completion of initial and ongoing training as requiredSelf-motivated,



with high energy and dedication to customer service and sales growthAbility to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partnersDemonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value PropositionExcellent verbal and written communication skillsRewards And BenefitsOur programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):Medical, dental, vision and prescription drug coveragePaid time off (PTO) and up to 12 company holidays per year (dependent on home province)Life insurance coverage, including spousal and dependent life insurance.Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concernsRegistered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial futureEducational & Professional Membership Fee Assistance programEmployee discounts, team member perks and more!DEI StatementWe encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.We are proud to be an equal chance workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.#J-18808-Ljbffr

📌 Customer-Focused Field Operations Role (Winnipeg)
🏢 Grainger
📍 Winnipeg