Zag (that is right, no capital) is a full-service, marketing and advertising agency that is hell-bent on getting to know brands inside and out. We ensure we capture the perfect blend of creativity, strategy, and management to catapult brands in the right direction with ease. With us, there is always room to grow, and we are currently looking for a Studio Manager to do just that. We have six guiding principles that help keep us grounded along the way: We outsmart challenges with creative and forward thinking. You’ll be the person who keeps the work moving — the connective tissue between account, creative, and agency. You’ll own two things that matter: the quality of work going out the door, and whether it gets there on time. 5+ years of hands-on production experience in an agency or design studio environment. ~ Expert-level proficiency in Adobe Creative Suite — InDesign, Illustrator, and Photoshop are non-negotiable. ~ Deep knowledge of print and digital production standards. ~ Experience managing or supervising production artists and/or freelancers. ~ Demonstrated ability to manage workload and deadlines across multiple simultaneous projects. ~ Strong communication skills — comfortable working across account, creative, and leadership on a daily basis. ~ The Studio Manager at zag carries two responsibilities simultaneously: they are a working production artist and a workflow owner. On any given day, they are building or quality-checking files and making sure every other active project in the agency is on track to land on time. This is not a purely administrative role, and it’s not a purely technical one.



It requires someone who can move between doing and overseeing — someone with enough production depth to set the standard for how work leaves the agency, and enough organizational awareness to know when a job is in trouble before it becomes a crisis. This role does not replace what Account Services does. Account Services owns the client relationship and the delivery commitment. The Studio Manager owns the internal execution of that commitment. The two functions need to be in constant communication, but they are not the same job. Production & Quality Control Act as the lead agency production artist for assigned projects — responsible for mechanicals, file prep, and final output. Serve as the quality control checkpoint for all work leaving the agency — print-ready files, digital assets, and everything in between. Provide guidance to designers on proper file preparation: colour modes, layer organization, font management, guides, and packaging. Maintain visibility across all active jobs — knowing what’s in production, what’s due, and what’s at risk. Flag projects that are off-track early and escalate to Account Services when delivery commitments are in jeopardy. Track daily agency workload and manage shifts in priority as jobs move or timelines change. Coordinate with Account Services to align on what has been committed to clients and what the studio can realistically execute. Contact, onboard, and supervise freelance production artists as project demand requires. Maintain studio filing systems, archiving conventions, and asset organization. Provide production support for new business and pitch materials as needed. Competitive pay Comprehensive Dental and Health perks Competitive vacation time, PTO days, and zag days. Extracurriculars (holiday parties, summer party, Party Planning Committee, etc. –

📌 Studio Manager (Edmonton)
🏢 zag Creative Group
📍 Edmonton