What We Need Corpay is currently looking to hire an Enterprise Associate within our Enterprise Management division. This position falls under our Cross Border line of business and is located in Toronto. In this role, you will work closely and support our Account Managers. Together, the team is responsible for managing all aspects of strategic accounts which include specific vertical market clients such as Financial Institutions, Payroll, and Integrated Partnerships. Daily tasks will include online set‑ups, updates and support, as well as training, implementation, integration, and daily work to facilitate payments correctly as instructed. Most importantly, the team is a critical part of one of Corpay’s key growth strategies and ensures long‑term retention through proactive and ongoing client relationship. You will report directly to the Senior Director of Enterprise Associates and regularly collaborate with Account Managers within our Payment group. How We Work Assigned workspace in our Toronto office Company‑issued equipment Role Responsibilities Strong relationship‑building skills; internal stakeholder engagement is critical in order to ensure positive team dynamics. Must liaise with many areas within Operations and other departments and work to ensure payments are delivered on time, every time. Pro‑actively assist the team as they manage clients throughout the entire payment process; must understand priorities and be productive as well as very detail‑oriented and organized – must be able to analyze requests and provide information to resolve the need. Seamlessly set up clients online and support Corpay clients on the new online platform: Corpay Cross‑Border. Obtain and evaluate all relevant information and follow best practices.



Communicate and coordinate with internal departments to deliver prompt and informative responses to clients. Resolve all queries and payment investigations in a timely and appropriate manner. Perform customer verifications; ‘knowing your customer’; be compliant with every task. Communicate clearly, both written and in speech. Move payments through the release process with accuracy; suggest improvements inprocesses. Provide professional service, managing internal obstacles invisibly to the client. Work quickly to resolve customer issues. Proactively monitor all payment queues within internal systems to ensure. Provide feedback to management on customer experience and preferences for communication, appreciation, and web content. Work with internal sales, trading and support teams, as well as other internal stakeholders, to fully leverage the capabilities of the organization to drive sales and satisfy our customers. Seek additional synergies as appropriate. Qualifications & Skills 2–5 years of successful customer service experience. Providing fulsome support for pre and post release transactions, capturing information and reconciling data; payment handling an asset; experience in client relationship management ideal. IT literacy with the ability to quickly learn current systems and troubleshoot. Passion for customers and service. Unquestionable integrity. Organized and disciplined.



Self‑motivated with a sense of urgency to achieve sales metrics and delight the customer. Professional communication skills – written, verbal and telephone based. Desire to continually improve performance and learn. Planning and execution skills. Bilingualism (English & French) and/or additional language is a definite asset. Ability to handle multiple priorities and time‑sensitive queries; ownership until resolution. Benefits & Perks Comprehensive benefits package including medical, dental, vision and paramedical benefits, as of day one. Optional company match RRSP program. Virtual fitness classes offered company‑wide. Time‑off including major holidays, vacation, sick, personal and volunteer time. Discounted gym membership rate. Philanthropic support with local and national organizations. Fun culture with company‑wide contests and prizes. Pay Transparency This salary range is provided for locations that require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience, training, licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is CAD $55,000 to $60,000. For more information about our commitment to equal employment opportunity and pay transparency, click the following links: Canadian Human Rights Act – Grounds of Discrimination, Employment Equity Act (Canada) and BC Pay Transparency. #J-18808-Ljbffr

📌 Enterprise Associate - C$55,000 - C$60,000 A Year (Toronto)
🏢 Corpay
📍 Toronto