The Key Accounts Manager is responsible for developing and maintaining long-term relationships with strategically key clients. The role focuses on maximizing sales opportunities, ensuring client satisfaction, and driving business growth through tailored account strategies, relationship management, and cross-functional collaboration.Skill/Effort RequirementsStrong relationship-building and communication skills.Excellent negotiation and presentation abilities.Strategic thinking and problem-solving aptitude.Proficiency in CRM,ERP & Dynamics 365ResponsibilitiesAccount management and relationship building with key clientsServe has the primary contact for key clientsMaintain and build strong relationships with key stakeholdersStrategic Account PlanningDevelop strategic account plans to achieve sales targets and grow revenue within assigned accounts.Identify and pursue upselling and cross-selling opportunities.Understand each customer's business objectives and align Standen's capabilities to support their success.Monitor market and competitor trends to anticipate client needs and identify new business opportunities.Meet or exceed assigned revenue and profitability targets.Negotiate contracts and agreements to maximize value for both the client and the company.Collaborate with internal teams (sales, marketing, operations, finance, etc.) to deliver resultsPerformance Tracking & ReportingMaintain accurate records of account activity, sales forecasts, and performance metricsPrepare regular reports and presentations for management on key account performance.Customer Support & Issue ResolutionResolve customer issues promptly and professionally.