Position Overview: Customer Service Representatives (CSRs) assist users on a major multinational retail e‑commerce platform. They ensure merchants, partners, and buyers receive prompt, thorough, and compelling solutions to enhance their business success. CSRs deliver high‑quality customer service in every interaction, providing necessary information and assistance. All representatives receive comprehensive paid training, expanding their capabilities through classroom and hands‑on learning. This full‑time position is a work‑from‑site prospect in Montreal, Canada. Remote work is not available. Responsibilities Provide platform users with prompt, comprehensive solutions and product/service recommendations through chat, email, and phone for the following transactions: Domain registration and administration Online storefront customizations and status management Plan selection, upgrades, and cancellations
📌 E-Commerce Customer Service Representative (Montreal)
🏢 TELUS Digital
📍 Montreal
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