Embark on a fulfilling career in IT support with Humber River Health as a Service Desk Support qualified. Your role will enhance our commitment to efficient, patient-centered care.In this part-time position within the Information Systems & Telecommunications team, you will provide essential support for computer hardware and software issues faced by staff. Your expertise will streamline operations by effectively troubleshooting technical problems and providing user guidance. You will play a crucial role in ensuring that healthcare technology works seamlessly for our dedicated staff.Key Responsibilities:Handle incoming IT support requests from usersDiagnose and rectify hardware and software issuesManage service request logging through ticketing systemsDevelop support documentation for staff trainingParticipate in after-hours support rotationRequirements:Completion of a diploma in a relevant tech fieldMinimum 3 years' experience in a service desk environmentAdvanced skills in Microsoft Windows and Office applicationsExperience with healthcare applications an assetEmphasis on strong customer service abilityBring your technical skills to Humber River Health, making a difference in patient care.

📌 Humber River Health Service Desk Role (Toronto)
🏢 Humber River Health
📍 Toronto