About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: HR Operations Expert

Type: Contract

Compensation: $55–$80/hour

Location: Remote

Role Responsibilities

- Build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.
- Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.
- Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.
- Design HRIS work scenarios with data updates and benefits enrollment based on rule-based eligibility outcomes.
- Ensure scenarios are challenging and require long sessions of focus.

Qualifications

Must-Have

- 3+ years in HR operations or people operations.




- Expertise in HRIS (e.g., Workday , Rippling , BambooHR , Gusto , Justworks ), leave administration ( FMLA , ADA ), perks administration, or FLSA classification.
- Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.
- Clear written communication; articulate reasoning step by step and encode into deterministic rubrics.

Preferred

- SHRM-CP / PHR certification.

Compensation & Legal

- Hourly contractor

Application Process (Takes 20–30 mins to complete)

- Upload resume
- AI interview based on your resume
- Submit form

Resources & Support

- For details about the interview process and platform information, please check:
- For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

📌 People Operations Specialist - Fully Remote (Toronto)
🏢 Mercor
📍 Toronto