What you'll be doing Reporting to the Senior Director, Process Engineering, you will lead a high-performing team of RPA engineers, automation architects, and business analysts who design, build, and deploy intelligent automation solutions across the organization. As a strategic people leader and technical innovator, you will drive the adoption of cutting-edge RPA and AI-enabled automation technologies—including Blue Prism, UiPath, Power Platform, and emerging intelligent automation capabilities to transform how CIBC operates. You will serve as a thought leader and champion for intelligent process automation, partnering directly with business unit leaders and technology teams to identify high-impact opportunities, define automation strategies, and deliver solutions that drive measurable business value. We work across the organization to identify processes for automation and implement intelligent solutions that deliver value to our employees and clients, reducing wasted time, improving efficiencies, and enhancing the customer experience. We leverage Lean and Six Sigma methodologies, workflow optimization, and digital operational best practices to continuously improve, sustain, and maintain our automation ecosystem. At CIBC we enable the work setting most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.



How you'll succeed People leadership - Lead and develop a world-class automation team that combines deep RPA expertise with emerging AI and intelligent automation capabilities. Coach, mentor, and empower engineers and analysts to grow their technical skills and deliver excellence. Foster a culture of innovation, continuous learning, and accountability. Strategy development - Design and execute strategic automation roadmaps that align with CIBC's business objectives and competitive priorities. Translate complex business challenges into scalable, intelligent automation solutions. Partner with business leaders to quantify ROI, prioritize initiatives, and secure executive sponsorship for transformational programs. Innovation leadership - Drive the adoption of next-generation automation technologies, including AI-powered process intelligence, and intelligent document processing. Stay ahead of industry trends and evaluate emerging platforms and capabilities that can unlock new automation opportunities and competitive advantages. Solution delivery - Collaborate seamlessly with business and technology partners to understand operating processes, identify automation opportunities, and co-design solutions that deliver measurable impact. Build strong relationships with stakeholders across the organization and serve as a trusted advisor on automation strategy and best practices. Stakeholder partnership - Advocate for process engineering and automation excellence across the

📌 Director, Intelligent Process Solutions (Toronto)
🏢 CIBC
📍 Toronto