Enhance customer engagement as a Customer Care Manager for RATIONAL in Mississauga, Ontario. Focus on promoting creative thermal cooking systems and ensuring customer satisfaction throughout their journey.This key position centers around marketing the iCombi Pro and iVario Pro products, inviting prospects to webinars, and securing meetings for the sales team. It's crucial to maintain the Salesforce CRM for effective customer management and follow-up. Your role will include monitoring after-sales satisfaction and coordinating necessary training for clients.Key Responsibilities:Facilitate online sales webinars and local demonstrationsQualify and develop prospects in the customer databaseUpdate CRM with customer interactions and feedbackDrive after-sales support to enhance customer satisfactionSchedule trainings as needed for clientsRequirements:Minimum of 5 years in kitchen operations or food sectorProficient with phone, email, and platforms like Microsoft TeamsCold calling experience preferredGood communication skills, particularly with executivesSelf-motivated and detail-oriented mindsetBecome a pivotal force in customer success at RATIONAL, leveraging your skills in customer communication and support.

📌 Customer Care Manager At Rational (Mississauga)
🏢 Rational
📍 Mississauga