Job descriptionAbout GreenliteGreenlite is a woman-owned and diversity-owned company that works with a variety of retailers, to deliver large-scale energy efficiency and sustainability programs across North America.Position SummaryThe Customer Service Representative plays a key role in creating a positive customer experience by responding to inquiries, resolving issues, and providing friendly, knowledgeable support through phone and email.The ideal candidate is friendly, professional, comfortable speaking on the telephone, highly organized, and possesses strong Excel and communication skills. Fluency in English (written and spoken) is required.Key ResponsibilitiesRespond to customer inquiries via phone and email in a professional and timely manner.Maintain accurate customer records and documentation.Track and report customer service metrics using Microsoft Excel.Prepare reports, spreadsheets,



and customer service summaries as required.Process and manage customer requests while ensuring a high level of customer satisfaction.Support special projects and administrative tasks as assigned.QualificationsExcellent verbal and written communication skills in English.Friendly, professional, and customer-focused demeanor.Comfortable and confident speaking with customers on the telephone.Robust problem-solving and interpersonal skills.Advanced proficiency in Microsoft ExcelProficiency with Microsoft Office Suite (Word, Outlook, Excel).Strong attention to detail and organizational skills.Ability to manage multiple priorities in a fast-paced environment.If you enjoy helping people, are highly organized, and thrive in a customer-focused environment, we would love to hear from you.Pay: $22.00-$24.00 per hourBenefitsCasual dressDental careOn-site parkingPaid time offVision careWork Location: In person#J-18808-Ljbffr

📌 Customer Service Representative - $22 - $24 An Hour (Winnipeg)
🏢 Greenlite
📍 Winnipeg