Join Pineapple as a Quality and Aftersales Coordinator, based in Aylesford, Kent. This full time position focuses on warranty management, repairs, and ensuring high-quality product standards.Ideal for detail-oriented individuals, this role combines aftersales support with quality control responsibilities. You'll engage with customers to address inquiries, perform product inspections, and collaborate with teams to maintain service excellence. As part of a supportive team, you'll play a crucial role in operational success and customer satisfaction at Pineapple.Key Responsibilities:Respond to customer inquiries regarding warranty claimsRecord and report on product inspections and quality issuesCoordinate repairs and manage logistics for collectionsLiaise with various departments for effective workflowAssist in implementing corrective actions for quality improvementsRequirements:Experience in an administrative/customer-focused roleStrong IT and Microsoft Office skillsExcellent communication and interpersonal skillsAbility to perform physical tasks as neededCommitment to quality and customer satisfactionEnhance your career in the dynamic furniture industry with Pineapple, promoting quality and customer care.