At Mednow, getting the right medication to the right patient at the right time comes down to logistics done well. We're a fast-growing mail-order pharmacy, and this role sits at the point where our operation meets the patient's door — coordinating every shipment out and being a friendly, reliable voice on the other end of the phone. We're looking for someone organized and dependable who's as comfortable packing and dispatching a day's deliveries as they are calling a patient to follow up.
It's a hands-on role with a real customer-service heart, in a modern, tech-driven pharmacy where your work is visible and valued. Strong communicator — clear, warm, and confident on the phone; Comfortable with the hands-on side — on your feet during your shift, handling packages and shipping supplies (items are generally small and light). Detail-oriented — accuracy matters when it's someone's medication and their personal information.
Experience in pharmacy, healthcare, logistics, or e-commerce fulfillment. Familiarity with couriers, delivery platforms, or shipping/order tools (UberDirect,
Shopify, Kroll). A second language is always an asset with our patient base. $Schedule: Part time, Monday–Friday, 9:00am–2:00pm on-site in Etobicoke (25 hrs/week).
Type: Part-time, on-site. This is a non-clinical role — you support pharmacy compliance and operations, you don't perform dispensing or clinical duties. This is a front-row seat in a growing health-tech pharmacy, where the logistics you run are the reason patients get their medications on time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.