Examity’s focus on flexible solutions, new technology, operational efficiencies and support has, and continues to be, our formula for continuous growth. Today, we service the largest needs in the industry. That said, our philosophy of taking care of our own – partners and employees – is the foundation of our success.

Examity entered the online proctoring market in 2013. At the time, there were a number of providers already in the space, but each was offering a single-service style solution, e.g. auto proctoring. As we met and connected with university, certification, licensure, and pre-employment partners, we realized that a new online proctoring approach was required.

In addition, we heard time and again that test-takers require immediate, and ongoing support, on their schedule. With this in mind, we built our team (now 500 solid, across 4 times zones) to provide students with 24/7 support, through familiar and accessible channels. Amazon, Tableau Software, Coursera, Duolingo, Kaplan, Indiana University, Penn State University, the College Board,



the University of Sydney and Western Governors University.

We are hiring a Customer Service Receptionist Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Maintaining a positive, empathetic and professional attitude toward customers at all times. ~ ~ Responding promptly to customer inquiries. ~ ~ Communicating with customers through various channels. ~ ~ Acknowledging and resolving customer complaints. ~ ~ Keeping records of customer interactions, transactions, comments and complaints. High school diploma, general education degree or equivalent. ~ ~ Ability to stay calm when customers are stressed or upset. ~ ~ Comfortable using computers. ~ ~ Experience working with customer support.

📌 Phone Receptionist Medical Office (Montreal)
🏢 Examity
📍 Montreal