Elevate your career as a Claims Service Representative with Northbridge Financial. Deliver exceptional customer service while managing inquiries and setting up new claims in a hybrid mode.In this role, you will be the front line for customer support, responding to inquiries and working closely with Claims Adjusters. You will need to demonstrate strong problem-solving skills, manage busy days, and ensure a premium customer experience. Your attention to detail and technical proficiency in systems will be pivotal for success.Key Responsibilities:- Manage incoming inquiry calls and set up new claims- Provide timely support to Claims Adjusters via phone- Maintain high data quality and service levels- Troubleshoot issues efficiently for customers- Deliver outstanding customer service in all interactionsRequirements:- Post-Secondary Education in Insurance or related field- Minimum 2 years in customer service or call center- Experience with multiple systems simultaneously- Strong MS Office Suite skills- Working towards CIP designation is a plusEmbrace a customer-focused role where your skills will shine while supporting Northbridge’s mission.#J-18808-Ljbffr
📌 Claims Service Representative - C$45,000 - C$55,000 A Year (Winnipeg)
🏢 Northbridge Financial
📍 Winnipeg
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