Job DescriptionEXPECTATIONS & TASK LIST RESPONSIBILITIES AND ACTIVITIESPromote a comfortable and safe setting (i.E. the Drop-In center) where street‑involved clients feel engaged and involved in healthy activitiesFacilitate orientation for Clients by taking basic, required information, provide any requested information, orient Clients to Drop In regulations and schedulesEnsure client information is recorded in appropriate placesProvide access to meals for outreach clients. Provide access to shower, toiletries and towel to outreach clientsFacilitate commencement of RRTIP for outreach clientsAssist with supervision of clientsPerform all necessary Clerical duties for Client documentation, including Drop In Services Forms, computer entries, Log Book entries, toiletries, towel & other required forms.Report any safety issues that arise in the Drop‑in to the Program Services CoordinatorBuild rapport with clientsEnsure that all clients who access the Drop‑In Centre are aware of Belinda’s Place’s available services, referring to the appropriate department/staff when necessaryProvide crisis counseling and one‑on‑one support/brief intervention, advocacy and case managementmaintain relevant referral sources and pertinent programs that benefit clients and/or contacts within communityGather and present program statistics and other pertinent information in monthly and annual reportsEnsure interactions and transactions, such as donations received are recorded according to policyEnforce Agency Rules and Expectations consistentlyEnsure all Taxi Vouchers, Transit Tickets are completed and recorded according to policyProvide high‑needs (low‑functioning)



clients with extra individual informal counsellingOrganize clubs and groups within the shelter to increase critical thinking; encouraging clients to get involved within the community and take civic action.Make sure that the Drop‑In Centre is clean and orderly and that all computers and lights are shut off at the end of every dayConduct Drop in Facility Security/Safety and Maintenance Checks on a regular basis according to policyReport all physical facility/building problems to Program Services CoordinatorPromote positive and supportive attitudes toward clients who are experiencing or at risk of homelessnessPromote programs and activities that empower clients to work towards their goalsAct as an advocate and be a positive role model for clients in the communityDevelop effective working relationships and partnerships with community members, representatives of other departments, agencies and co‑workers while representing The Salvation ArmyAdhere to standards that are consistent with the values & philosophy of The Salvation Army, Residential Services and the Regional Municipality of York.Participate fully and constructively in staff meetings and in service training; ensure adherence to allpolicies, procedures and employee handbookMaintain confidentiality in all matters pertaining to clientele and coworkers of The Salvation Army Sutton Clients Shelter and Belinda’s Place.As required and is applicable, make suggestions that will improve efficiency,



working conditions or procedures to Executive director ; and represent theOrganization in a professional mannerOther duties as assignedEssential Skills And QualificationsCollege diploma in Social Sciences field or equivalent experience (minimum)Previous experience with people experiencing homelessness as asset (one to three years)Must have thorough knowledge and understanding of Women’s issuesKnowledge and understanding of Mental Health/AddictionsThorough knowledge and understanding of and a commitment to anti‑racism, anti‑oppression and equity.Problem solving skills essential. The responsibilities associated with this position demand a high degree of confidentialityExcellent oral and written communication skills (Processing/Desktop, Publishing, Spreadsheet/Graphing, Database computer skills essential)Ability to work independently as well as part of a teamValid Driver’s License would be an assetMust have good interpersonal/time management skillsGood knowledge of community resourcesAbility to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.E., The Salvation Army Abuse Registry) and provide an original copy of a vulnerable sector check search.Note: An alternative level of education and experience may be acceptableCompensationThe target hiring range for this position is $22.05 to $22.05 with a maximum of $22.05. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please [email protected] you have a need for any accommodation and we will be pleased to discuss this with you.#J-18808-Ljbffr

📌 Program Services Case Worker - Drop-In - $22.1 - $22.1 An Hour (Bradford West Gwillimbury)
🏢 The Salvation Army
📍 Bradford West Gwillimbury