Become the Lead Sales Manager at Michaels, where you'll champion a high-performing sales team and create memorable customer experiences. Your goal will be to optimize sales operations and engage customers effectively.As the Lead Sales Manager, you'll take charge of guiding the sales team in meeting operational expectations and enhancing overall customer satisfaction. This includes marketing efforts, staff coaching, and ensuring compliance with both internal standards and external regulations.
Your leadership and expertise will also be essential in managing specialized services like the Knit & Sew Shop and Custom Framing.Key Responsibilities:Deliver excellent training and onboarding for current team membersEnsure financial and operational compliance throughout the storeImplement effective checkout and customer service strategiesManage birthday event operations and customer loyalty programsSupport logistics of BOPIS and Same Day Delivery servicesRequirements:Minimum 3 years of leadership within retailAbility to perform physical tasks up to 50 poundsProficiency in POS and service checkout systemsFlexible hours availability essentialStrong priority on customer service skillsDrive sales success and customer loyalty as Lead Sales Manager at Michaels.
📌 Lead Sales Manager With Michaels (Winnipeg)
🏢 The Michael's Companies
📍 Winnipeg
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