Director of OperationsVancouver, BC | Primarily in office OTE: $160,000 to $200,000 | Base: $120,000 to $150,000About The BullpenThe Bullpen builds and operates outbound sales development teams for B2 B companies.We have grown revenue by more 200% year over year. Today, we have approximately 30 employees, 30+ active clients and relationships with multiple Fortune 500 companies and high growth technology companies.We got here by moving quickly, holding a high standard and figuring things out as we grew.That got us to this stage. We are trying to get to the next one.We are hiring a Director of Operations to build the operating system required to scale The Bullpen toward 60 to 90 employees and another location without losing our speed, standards or culture.This is not a project coordination role. It is also not a mandate to take over the daily responsibilities of our existing managers.Our managers will continue to lead and coach their teams.



Your job is to build the structure around them, create visibility across the company and hold the operation accountable for results.You will report directly to the Founder and CEO.What You Will OwnBuild and run the company's weekly and monthly operating cadence across client delivery, client success, hiring, capacity and leadership.Turn company priorities into transparent owners, deadlines, scorecards and follow through.Create one reliable view of client health, rep performance, delivery risk, capacity and forecast.Build and maintain scorecards that give leadership clear visibility into which reps, teams and managers are performing and where intervention is required.Standardize the critical workflows including client onboarding, campaign launch, reporting, escalation, performance management and

📌 Director Of Operations (Vancouver)
🏢 The Bullpen
📍 Vancouver