Enhance user support at North Bay Regional Health Centre as an ITS System Technician. You'll deliver critical IT support and ensure seamless operation across service desk and end-user support.You'll report to the Manager of Service Delivery and serve as the main contact for ITS issues. This role demands strong technical knowledge of PCs, networking, and software applications including Windows 10/11 and Microsoft 365. Additionally, you will handle service desk operations, monitor performance, and provide after-hours support as needed.Key Responsibilities:Assist with user support and service requestsMonitor service desk performance metricsTroubleshoot hardware and software issuesCommunicate with ITS department for effective issue resolutionProvide field services for hospital units and remote sitesRequirements:Graduate from a recognized Community College programCompTIA A+ and ITIL Foundation certification preferredExperience in service desk and end-user supportExcellent communication and customer service skillsValid driver's license requiredBring your technical expertise and customer service skills to support North Bay Regional Health Centre's mission.

📌 Its System Technician North Bay Regional Health (Fort Ware)
🏢 NBRHC
📍 Fort Ware