Icentia is a company based in Quebec City that, with its innovative products and analysis service, is democratizing ambulatory medical testing for diagnostic purposes.Because we operate in the medical field, the reliability and security of our technology infrastructure are essential. Icentia is looking for an IT Technician who will provide quality support to our teams in Quebec, across Canada, in the United Kingdom, and in the United States, protect our systems against cybersecurity threats, and support our artificial intelligence initiatives.At Icentia...We put the patient first, always and without exception.We take pride in our work.We take ownership of our deliverables.We work together, both in person and remotely.We collaborate with our internal and external customers to deliver the products they need.A typical day ...For Icentia's IT infrastructure and corporate cybersecurity will allow you to:Support and maintain the local infrastructure of the Quebec City officesManage and maintain the IT equipment inventorySupport remote employees in Quebec and across CanadaSupport the local office infrastructure and employees in the United States (Recent York State)Manage Icentia's Microsoft tenantAct as the point of contact with and between our IT and cybersecurity partnersAnalyze and manage alerts from our cybersecurity toolsPropose improvementsFor the application security of Icentia's software will allow you to:Participate in technology watch on web application cybersecurityAssess the gaps between global application cybersecurity standards (OWASP, NIST) and the implementation of Icentia's applicationsPropose solutions to close these gapsHelp prepare responses to our clients' cybersecurity questionnairesIcentia's AI Transformation will allow you to:Lead the deployment of AI agents at IcentiaTrain users on their optimal useAutomate workflows using AI agentsIdeally, you have...5 years of experiencein network administration (LAN/WAN, VPN, firewall, Wi-Fi)in administering Windows and Linux workstationsin IT inventory management and hardware lifecycleExperience in remote support and multi-site managementKnowledge of SIEM / SOC tools and cybersecurity alert managementFamiliarity with compliance requirements and regulatory frameworks (e.G., Quebec's Bill 25, GDPR, etc.)Ability to interact with external IT/cybersecurity vendors and partnersEnjoys collaborating with and supporting colleaguesDemonstrates autonomy and strong prioritization skillsBilingual in French and EnglishAnd if you also have experience with...Knowledge of OWASP standards (Top 10, ASVS) and NISTExperience in vulnerability assessment and gap analysisUnderstanding of web application architectures (API, cloud, microservices)Ability to propose technical remediation recommendationsActive technology watch in application cybersecurityBasic knowledge of generative AI and its business use case...Then we'd love to have you on our team!

📌 Hr-It-101 – It Technician, Cybersecurity And Ai Agents (Quebec City)
🏢 Icentia
📍 Quebec City