Location 239 Governors Road East,Paris, ON, N3L 3E1,CanadaBase Pay $57,000.00 - $60,000.00 / YearEmployee Type FTContact informationName Megan McDonaldPhone 9053344887DescriptionJob OverviewWe are seeking a dynamic and highly organized Service Coordinator to join our team!DutiesScan FHWA in Sycor: Scan copies of FHWA and attach to equipment record in SycorInbound Check-In: Inspect in-bound trailers and complete quality inspection. Determine RR, WIP, Damage. Document as necessary.Return Order: Complete return orders in SycorShop Scheduling: Schedule WIP, NTUs in shop workflowParts Ordering: Order parts as necessary and coordinate repairsVendor Repair Coordination: Coordinate estimates and repairs with vendors, and issue POs.Trailer Sweep-Out: Check trailer cleanliness upon check-in and clean as necessaryWSO Creation: Create WSO with quality inspection informationWSO Completion: Use mechanic's WSO information to add parts and labor to WSO as needed. Complete WSOShop Work Selection: Issue repairs to mechanics, and provide printed work orderPurchase Order Creation: generate purchase orders for all parts and vendor repairs as neededParts Runner: when delivery is not available and when necessary,
utilize company vehicle to pick up parts from vendorsQualifications and Required Skills:Excellent interpersonal and problem-solving and follow up skillsEnergized by building and nurturing customer relationshipsProficient with Microsoft programs especially Word and Excel.Ability to adapt to the quick pace of a growing company and stay continuously abreast of its serviceDetail orientedHigh School Diploma or equivalent requiredOne to three years' experience with direct customer relationsJoin us as a Service Coordinator and become an essential part of a vibrant team dedicated to operational excellence! We value proactive individuals who bring energy, clarity, and dedication to their work every day. This role offers an exciting opportunity to grow your career while supporting the smooth functioning of our organization.Smartway does not use AI in any part of the recruitment process.Smartway is an equal opportunity employer committed to providing an inclusive and accessible employment experience. In compliance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout the recruitment and selection process. If contacted for an interview, please advise us if accommodations are required.