CBI Home Health supports people at home and in the community. We are one of Canada's leading specialized community services, home and integrated care providers , operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada's Best Managed Companies for the 15th year in a row.

Because Your Care

Matters. CBI Home Health is looking to hire a Process Improvement Manager in Ontario.

Salary Range: The salary range for this position $65,000 — $70,000 annually.

Vacancy Disclosure: This job posting is for a new vacancy. Why CBI Home Health? You'll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Remote position, work from the comfort of your home. Comprehensive perks package including Group RRSP, extended medical and dental coverage Employee Perks and Discount Programs through our partnership with Perkopolis Employee and Family Assistance Program Paid orientation, training and development with opportunities to grow your career Post-Secondary education in Business Administration, Project Management, or related field ~ Strong Excel skills;

experience with Power BI, Tableau,



or similar tools is a must ~ Demonstrated experience and success in project planning and implementation ~ Experience in data analysis to drive quality improvements ~ Strong organization and planning skills Project & Change Management Critical/Analytical Thinking Process Improvement & Quality Assurance ~ Excellent time management and organizational skills ~ Strong computer literacy with various applications and programs Ensure Best Practice guidelines are established, working closely with other Managers of Process Improvement to create consistency across the Province, sharing ideas for innovation and improvement.

Implement Best

Practice in each location and routinized to ensure the best quality service is delivered efficiently, consistently for the long-term. Develop project plans, provide project oversight and implementation as per defined timelines and deliverables. Assess and reassess project deliverables to ensure project plans align with project goals.

Access subject matter experts as required to ensure projects meet or exceed goals and objectives in a timely way. Maintain a comprehensive strategy and plan regarding change management. Actively seek out ways to use data to improve service delivery or processes through communicating with Directors and Managers.

Develop, execute and manage action plans related to funder outcomes and KPIs. Effectively communicate within the region regarding opportunity to improve quality, data management, and overall effectiveness of service delivery,



engaging any or all stakeholders that can contribute to positive change. Identify risk appropriately, engaging appropriate team members to mitigate, manage or resolve the risk Ensure that processes and systems align with current policy and procedure.

Facilitate effective communication (verbal and written) across levels of the region (Directors, Managers, Field Staff where appropriate) to share data & improvement strategies to promote standardization and efficiency. Actively contribute to local Quality Improvement Plans. Liaise with other Process Improvement & Quality Managers to share knowledge and experience within the organization.

Extract data from data management systems to monitor trends and identify problems, opportunities for improvement, and evidence of success. Facilitate data confidence through cross referencing when possible. Source opportunities to better collect and manage key pieces of data that drive clinical and business outcomes.

Identify opportunities to improve service and communicate to those who can use the data to make appropriate changes. Analyze and interpret data to provide feedback to the Director of Operations, Care Managers or other relevant internal stakeholders Work in accordance with company health and safety guidelines and procedures; Ensure proper use of routine practices and use of personal protective equipment as required.

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process.

Artificial

Intelligence is not used to evaluate, rank, or select candidates.

📌 Process Improvement Manager - Ontario (Newmarket)
🏢 CBI Home Health
📍 Newmarket