OverviewAs an Order Fulfillment Processor Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.What does success look like in this role?The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI's and financial goals are being met.Shift : Monday - Friday 7:00AM - 3:30PMAll About YouWhat You 'll Bring to the Role:Excellent technical capabilities with proficiency in warehouse management system (WMS)Excellent communication and interpersonal skillsAbility to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail orientedExperience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safetyExperience in leading personnel to ensure all assigned activities are performed effectively and efficientlyHas the ability to be flexible and adapt to changing priorities.Trustworthy and moral characterThe Must Haves3+ years of experience leading a warehouse/light industrial teamA Bachelor 's degree in Supply Chain, Logistics or related field is a PLUS.Proficient with Microsoft Office applications, specifically OutlookMust have physical ability to carry out essential job functions,
including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etcThings You Will be DoingEnsures the training, cross-training and development of team membersCommunicates, monitors and drives goals and operational performance metrics while working within SLACollaborate with the DC Manager by planning labor requirements based on forecast and direction from the ClientCommunicates expectations and provides regular feedback on performanceFollowing NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)Keeps work and storage areas in a safe, clean, and tidy condition at all times.Performs other duties as requestedStaff purchase program -- wear the brands you love!Staff advantages plan -- chose the benefits that are right for you!Flexible and fun work environment -- work hard and play hard!Internal opportunities -- we believe in growing our own!NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways:
[email protected] or (phone hidden).
📌 Operations Supervisor (Surrey)
🏢 NRI 3PL
📍 Surrey