Product Enablement Specialist Co-op (Vancouver)

Product Enablement Specialist Co-op (Vancouver)

16 Oct
|
FISPAN
|
Vancouver

16 Oct

FISPAN

Vancouver

FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank.

Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.Morgan Chase, Wells Fargo, TD and Bank of Montreal. We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey. As a Product Enablement Specialist , you will sit at the intersection of Product, Sales, and Customer Success.

Your mission is to translate complex financial technology into clear, digestible, and engaging content. Whether you are drafting a technical Product Guide, building a training module, or helping manage product launch materials, you will play a key role in ensuring our partners and clients understand the full power of FISPAN’s platform. Draft, edit, and maintain high-quality Product Guides and "How-To" articles that help users navigate our embedded banking tools.

Training Content Creation: Support the development of training materials, including slide decks, videos, product tours, and interactive modules for our internal teams and bank partners.

Project Coordination:



Assist in managing the lifecycle of enablement projects, ensuring that documentation is updated in sync with new product releases.

Internal Knowledge Base: Help organize and optimize our internal "Source of Truth" (LMS or documentation) to ensure information is easy to find and accurate. Cross-Functional Collaboration: Work closely with Product teams to "translate" technical features into enablement materials for users.

Feedback Loop: Gather feedback on existing training materials and documentation to identify areas for improvement or clarification.

Current Student: Currently enrolled in a post-secondary program (Business, Communications, Computer Science, or English/Professional Writing preferred). Your writing is clear, concise, and professional.

Tech Savvy: You aren't afraid to dive into a new software platform or ERP.

Proactive Learner: You are curious about FinTech and eager to understand how global banking infrastructure works.

Location: Ability to work from our downtown Vancouver office (Guinness Tower).

Bonus Points

Experience with screen-recording/video editing tools (e.g., An interest in Project Management frameworks (Agile, Scrum). Previous experience in a customer-facing or tutoring role. Join our energetic and inclusive team at FISPAN,



where your contributions will help us achieve our mission of revolutionizing the FinTech industry and fundamentally changing the way companies bank.

Our modern and scenic office is located in downtown Vancouver in the Guinness Tower Building, offering an inspiring environment for creativity and collaboration. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects. As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan and equity grants that give you a true stake in our future.

Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center. ☕ Our culture is the foundation of our success.

You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow. the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

📌 Product Enablement Specialist Co-op (Vancouver)
🏢 FISPAN
📍 Vancouver

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