16 Oct
|
Lightspeed Commerce
|
Ottawa
16 Oct
Lightspeed Commerce
Ottawa
We're looking for a Product Manager II to join our Wholesale Network team. You will own the insights and analytics features for our Wholesale Network and NuORDER platform; the tools that help brands and retailers understand how their businesses are performing and where to grow. This is a high-visibility role with direct influence on network health, brand retention, and the value proposition of Lightspeed's wholesale ecosystem.
The ideal candidate thinks rigorously about data, builds strong relationships with customers and internal teams, and knows how to turn complex signals into clear product direction. You will work closely with engineering, design, data, and go-to-market partners to deliver analytics capabilities that matter to the people using them every day. Own and drive the product strategy for wholesale insights and analytics, connecting your roadmap to measurable outcomes for brands, retailers, and the network.
Conduct ongoing discovery with brands and retailers to understand how they measure performance, where current reporting falls short, and what decisions they need better data to make. Work closely with engineering and data teams to translate complex data models and reporting requirements into clear, well-scoped product direction. Collaborate with go-to-market, customer success, and strategic brand partners to ensure insights features are adopted, understood, and driving value.
Identify and manage dependencies with adjacent product surfaces, including platform data infrastructure, the buyer experience, and AI-powered wholesale capabilities. Contribute to broader team and organizational objectives beyond your immediate squad. Brands and retailers can answer meaningful questions about their business using the tools you ship.
You make well-reasoned tradeoffs between customer impact, data complexity, and delivery timelines. Stakeholders trust your judgment and rely on you to synthesize signal across customer research, usage data, and business context. Shipped work leads to measurable improvements in how brands and retailers engage with the network.
3+ years of product management experience, with a track record of delivering data-driven or analytics-facing products in a B2B SaaS environment. ~ Strong analytical thinking, including comfort working with KPIs, data models, and product metrics to validate hypotheses and inform decisions. ~ Experience conducting customer discovery (interviews, surveys, usability sessions) and translating qualitative and quantitative feedback into product direction. ~ Demonstrated ability to collaborate effectively with engineering, design, data, and go-to-market teams in a cross-functional, distributed environment. ~ Explicit written and verbal communication, with the ability to tailor messages for technical teams, senior stakeholders, and customers alike. ~ Familiarity with Agile product development practices and modern product tooling.
Experience building or owning reporting, BI, or dashboard products. SQL proficiency or hands-on experience working with data teams on data models and pipelines. Understanding of wholesale, retail, or merchandising workflows; Familiarity with AI or recommendation system concepts as applied to business intelligence or analytics products.
Lots of autonomy, flexible work culture, and the option of fully remote work Work on a product used by thousands of brands and retailers across the wholesale industry Lightspeed equity scheme (we are all owners) Flexible paid time off policy Mental health online platform and counseling & coaching services If you're unsure that you have the right profile for the role… hit the 'Apply' button and let's have a chat! We invest in you with continuous learning opportunities,
global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities Studies show that gender-coded words significantly reduce the number of women applying. At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data.
These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $115,000 TO $130,000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.
Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
📌 Product Manager II, Wholesale Network (Ottawa)
🏢 Lightspeed Commerce
📍 Ottawa