Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages.

The audit and assurance profession is the foundation of trust in our financial system and global economy — an essential mission undergoing profound transformation. We are looking for a Product Manager to join our CPO's Office and own execution across some of Caseware's most strategic enterprise account relationships and cross-functional initiatives. You will work directly with the CPO, driving account strategy, roadmap alignment, and go-to-market execution across Caseware's most complex and highest-visibility partner relationships.

You will operate with significant autonomy, drive decisions without waiting for permission, and take full ownership of outcomes across the accounts and initiatives you own. ❗ This is a full-time permanent position This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Toronto, ON. Own the strategic relationship for key enterprise accounts, acting as the CPO's forward-deployed product resource on migrations, roadmap negotiations, and escalations. ~ Drive Product and Commercial alignment, owning the reconciliation of product prioritization against the roadmap and resolving conflicts in partnership with the CPO and cross-functional leadership. ~ Set go-to-market and customer lifecycle strategy for major account segments,



owning account-mapping dashboards and using them to drive prioritization decisions, not just track status. ~ Own client escalations end-to-end — diagnosing root cause, aligning engineering and technical stakeholders on a resolution path, and making the call on trade-offs when priorities conflict. ~ Identify gaps in visibility and build the tools and dashboards needed to close them, driving adoption across product and account teams. ~ Drive cross-functional alignment across Product, Engineering, Design, and Commercial teams, and be comfortable pushing back when priorities don't align. 3+ years of experience in product management, account/strategic partnership management, or consulting, ideally within SaaS or technology. ~ Strong executive-level communication skills — comfortable presenting synthesis and recommendations directly to senior leadership. ~ Comfort managing multiple senior external stakeholder relationships simultaneously, with the judgment to know when to escalate and when to resolve independently. ~ Working familiarity with Jira and Confluence, or equivalent project and documentation tools. ~ Comfort working with data to build dashboards or trackers that drive decision-making (Excel proficiency required; SQL or BI tool experience a plus). ~ An MBA or equivalent business training is a plus but not required. The annual base salary for this position is between $105,000 CAD and $115,000 CAD per year.

This role is also eligible for discretionary bonus and/or commission, as well as other advantages. We work with cutting-edge technology in accounting and financial reporting,



constantly pushing the boundaries to create impactful software solutions. ▪️We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive advantages such as health insurance and retirement plans. ▪️We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ▪️Work on international projects and collaborate with a diverse, global team. Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments.

Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. co which typically includes an Identity Verification and Criminal Record Check.

Executives and Senior Managers will undergo a Soft Credit Check as well.

Security and Fraud: com and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment.

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📌 Product Manager, Office of the CPO (Toronto)
🏢 CaseWare
📍 Toronto