Elevate client experiences as a Client Onboarding Specialist with iQmetrix in a hybrid work model. Guide clients through onboarding and ensure they are equipped for long-term success.In this role, you will manage the onboarding and adoption experience for clients of Intelligent Commerce Retail Experience. You’ll leverage your skills in training, problem-solving, and communication to build strong relationships with clients and ensure they successfully utilize their new tools. Working collaboratively with various teams,



your focus will be on a seamless transition to optimized operations.Key Responsibilities:- Facilitate structured client onboarding plans- Deliver training sessions tailored to client needs- Ensure alignment with Account Managers on goals- Monitor usage and implement follow-up plans- Improve onboarding processes with cross-functional collaborationRequirements:- 5+ years in onboarding, implementation, or customer success- Experience in training non-technical users- Solid problem-solving and relationship-building skills- Familiarity with Salesforce or a similar CRM- Attention to detail and proactive follow-throughBring your expertise in client engagement and training to drive successful outcomes at iQmetrix.#J-18808-Ljbffr

📌 Client Onboarding & Adoption Lead - C$65,000 - C$88,000 A Year (Winnipeg)
🏢 iQmetrix
📍 Winnipeg