As a trusted partner to advisors, at Manulife Bank, we deliver sophisticated lending solutions and financial strategies that don’t just grow wealth, they amplify it. Built on a foundation of excellence and driven by bold innovation, we empower advisors to deepen relationships, unlock potential, and redefine success for their clients. We’re looking for visionaries who understand where banking is headed; those who can blend theprecision of complex financial products with the possibilities of cutting‑edge technology. Join us and our growing team, and be part of a team where banking drives extraordinary outcomes.As the Vendor Management Consultant, you will support third party exit plan design and simulation testing for critical vendors and oversee distribution channel risk across external channels (agents, brokers). Drive readiness through severe but plausible exercises, control assessments, and insights to action reporting. You will bring rigorous analysis, confident facilitation, and a passion for turning insights into durable risk reduction.Position ResponsibilitiesThird‑Party Exit Planning & Testing- Support building and maintenance of exit plans for critical third parties: scope, define exit triggers, termination assistance, knowledge transfer, data repatriation, IP/licensing, step‑in rights, escrow/source code, and offboarding checklists.- Design severe‑but‑plausible scenarios (e.G., provider insolvency, cyber outage, regulatory prohibition, sanctions/geopolitical, data residency shifts, M&A; divestiture) aligned to critical business services.- Plan and run simulation exercises with business, technology, procurement, BCM, and risk teams; capture actions and validate control design/operating effectiveness.- Track remediation plans, validate closure evidence, and measure exit readiness across the vendor portfolio.Distribution Risk Oversight & Assessments- Maintain a risk assessment program for third‑party distribution channels (MGAs/brokers).- Perform risk‑based due diligence and periodic reviews: control attestations.Metrics, Reporting & Governance- Define and maintain KRIs- Produce dashboards and concise risk posture narratives- Align to enterprise policies/standards for third‑party risk, operational resilience, business continuityRequired Qualifications- Bachelor’s degree business or engineering- 3+ years in third party risk management, vendor management, operational resilience/BCM (financial services strongly preferred).- Hands on experience designing exit plans and running simulation/tabletop exercises with cross functional stakeholders.- Understanding of contract constructs: termination rights, transition assistance, service descriptions, SLAs, audit/step in rights, data/IP clauses, escrow,



and offboarding.- Experience with distribution channel oversight (agents/brokers or partner channels).- Knowledge of operational resilience and third party risk frameworks (e.G., business services/impact tolerances, concentration risk, criticality).- Confident facilitation and executive communication; ability to challenge and influence senior stakeholders.- Familiarity with regulatory expectations for third party risk; experience with operational resilience programs is ideal.- Strong analytical, problem‑solving, and decision‑making skills.- Excellent communication and interpersonal abilities.- Demonstrated ability to lead manage projects, and drive organizational change.- Ability to work in a fast‑paced environment and handle multiple priorities effectively.Preferred Qualifications- Experience with Governance Risk Control (GRC) platforms (e.G., Archer) and BI tools (Power BI/Tableau).- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.When you join our team- We’ll empower you to learn and grow the career you want.- We’ll recognize and support you in a flexible setting where well‑being and inclusion are more than just words.- As part of our global team, we’ll support you in shaping the future you want to see.The role being advertised is an existing vacancy.マニュライフとジョン・ハンコックについてマニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.Manulife.Co.Jp/ をご覧ください。マニュライフは機会均等を是とする雇用主ですマニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [email protected] までご連絡をお願いします。Referenced Salary LocationWaterloo, Ontarioハイブリッド勤務Salary range is expected to be between $70,500.00 CAD - $117,500.00 CAD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long‑term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.#J-18808-Ljbffr

📌 Vendor Management Consultant - C$70,500 - C$117,500 A Year (Ottawa)
🏢 Manulife Bank
📍 Ottawa