12-month contract covering a parental leave Customer Focus • Assists in the logistical scheduling of field staff (apprx. 200 pt workers): receiving, tracking, and filling leave requests, including last minute/same day time off requests, longer term leave and vacated positions.

- Assists the Operations Manager with logistical aspects of programs, such as meetings, seminars, workshops, special projects, and events.
- Triages and responds to telephone, email, and in person inquiries from field staff.
- Coordinates engagement and satisfaction for both employees and the public.
- Assists with site visits as necessary.
- Coordinates and participates in the hiring process for all field staff.
- Coordinates zoning and reporting for Field Supervisors.
- Supports the onboarding of field staff and assists with training.
- Assists with equipment inventory and maintenance.
- Provides administrative program support.
- Provides guidance relative to compliance with policies and safety regulations and practices of the OSC.
- Availability to work Monday to Friday in a hybrid work environment (downtown Toronto West office), some evenings and weekend work may be required.
- English proficiency is required, other languages an asset.
- Must have a valid Standard First Aid with CPR C certification (OSC provides training should candidates not have this requirement).




- Secondary School Diploma required, ideally postsecondary education in office administration, human resources, customer service, and / or hospitality would be an asset.
- Experience with community engagement / recruitment an asset.
- Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
- Local travel will be required.
- Works well with others and takes direction and criticism in a positive manner.
- Highly effective project management, prioritization, multitasking, and time management skills to meet • Knowledge of scheduling, time, and attendance tracking software an asset.
- Knowledge of client management/database management software an asset.
- Knowledge of program strategy, development, implementation, management and evaluation an asset. Manual dexterity required to use desktop computer and peripherals.
- Local travel is required occasionally.
- May require occasional weekend or evening work.
- Mandatory availability Monday to Friday, 8:30 4:30, WFH flexibility. The OSC is an equal chance employer, dedicated to creating a workplace culture of inclusiveness that reflects the diversity of the residents that we serve. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Program Coordinator (Toronto) - Parental Leave Contract
🏢 Ottawa Safety Council
📍 Toronto