16 Oct
|
Nelson
|
Bradford West Gwillimbury
16 Oct
Nelson
Bradford West Gwillimbury
About the RoleReporting to the Vice President, Head of Sales, the Assessment & Sales Development Coordinator will execute the scoring services for classroom assessments and support clinical account sales using an inside account management model with a focus on Tier 3 resources. This role is responsible for fielding calls from clinical customers and forwarding them to the appropriate person (e.G., sales team, order desk or dept. manager).This role is a temporary 6‑month contract opportunity based out of Newmarket, ON. The successful candidate will work in a hybrid capacity, both on‑ and off‑site, at different capacities based on the time of school year and season. We are seeking an independent, professional, and detail‑oriented professional to fill this full‑time position.Key AccountabilitiesScoring & Assessment ServicesPerform scanning, editing, scoring, and reporting of answer documents while ensuring a very high degree of accuracyCo‑ordinate packing and destruction or returns to customersMeet or exceed the goals for turnaround times for scoring servicesProvide live support for online administration during scheduled testing windowsPrepare and load rosters for CCAT 7, CTBS‑RCommunicate technical issues with the Riverside team during testing windowsProvide Tier 1 technical support for online CCAT/CogAT administrationPerform quality‑control checks on each reprint of scannable answer sheetsPerform routine calibration of the optical scanners; arrange for service calls and maintenance when requiredProduct ExpertAct as the front‑line source of general information and assistance for Customer Support, Sales Account Manager, and external customers with inquiries relating to intervention resourcesSales DevelopmentUpdate Salesforce with current contact information for Clinical accountsThe Assessment & Sales Development Coordinator is a highly organized, detail‑oriented administrative qualified searching for an entry‑level role in an Administrative or Sales pathway. You are a proactive, thoughtful problem‑solver who is able to communicate clearly and professionally with customers over the phone, email, and in‑person. You are task‑oriented, enjoying routine and consistency,
while also having a passion for providing exceptional customer service. The successful candidate will demonstrate the following traits:Bachelor’s degree or equivalent combination of education and experienceAbility to operate in a fast‑paced environment with evolving project requirements and prioritiesAbility to work independentlyDeadline‑oriented with the ability to multitask and prioritize workload effectivelyComfort with computer systems, quick to learnStrong customer service skills and high regard for customer satisfactionGood verbal and written communication skillsWell‑organized, with excellent attention to accuracy and detailsComfortable and adaptable to work peak times and volumes (cyclical)Independent problem‑resolution skillsFamiliarity with Salesforce and Microsoft applications is considered an assetCompensationThe base salary range for this contract full‑time position begins at $45,000+ per annum based on experience. Compensation is part of our broader Total Rewards package, which includes benefits and programs that support employee well‑being and growth.What We OfferAt Nelson, we believe in taking care of our people.Your well‑being, growth, and work‑life balance matter to us, which is why we offer a comprehensive benefits package designed to support you – professionally and personally.The below benefits apply to this temporary contract positionThis role is primarily on‑site with some hybrid flexibility, M‑F, standard business hoursFree parking on‑siteAccess to LinkedIn Learning for continuous skill growthMentorship and professional development opportunitiesA comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling,
and many things in‑betweenDon’t have 100% of the above qualifications? Do you still think Nelson is a outstanding fit for you? We encourage you to apply anyway!Our EDI StatementNelson teaches the world by learning from everyone in it.We believeWe believe in the power of education and our ability to impact social change. Truth, honesty, integrity, and respect guide our decisions and actions in the development of learning solutions that empower success for all educators and learners.We valueWe value a respectful, inclusive, and safe workplace that nurtures belonging and represents many different cultures, backgrounds, perspectives, and opinions. Everyone is free to be who they are.We fosterWe foster and continue to build relationships that are equitable, diverse, and inclusive with existing and future partners in education.We commitWe commit to holding ourselves accountable by creating measurable short and long‑term goals that place equity, diversity, and inclusion at the core of what we do in our resources, the workplace, the educational community, and in the larger society.We striveWe strive to build an inclusive world for everyone. We are stronger together.AI and Automated Hiring ToolsNelson uses AI support tools in our applicant tracking system to help with tasks such as summarizing points and anonymizing applications. All candidate screening, assessments, and hiring decisions are done by people.Interview Outcome NotificationNelson is committed to keeping candidates informed. All candidates who attend an interview for a publicly advertised role will be notified of the outcome of their candidacy. Candidates will be notified of the hiring decision no later than 45 days after the last interview.Our CommitmentNelson is an equal opportunity employer and is committed to Inclusion, Equity and Diversity. As part of this commitment, we do not discriminate on the basis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.Should you require any accommodation during our recruitment and selection process, please reach out to
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📌 Assessment Coordinator - Scoring - C$45,000 A Year (Bradford West Gwillimbury)
🏢 Nelson
📍 Bradford West Gwillimbury