Become an integral part of our customer service team! As a Customer Service Specialist, you will engage with distributors, ensuring their needs are met with efficiency and expertise.This role focuses on managing distributor orders and enhancing the customer experience through effective problem-solving and collaboration. You will communicate directly with multiple teams to drive timely responses to inquiries and to streamline operations. A knack for organization and a robust ability to multitask will be crucial in this position.Key Responsibilities:Process customer orders through calls and emailsProvide information on product availability and optionsDevelop solutions that enhance customer efficiencyCoordinate cross-team efforts for smooth operationsFollow-up on orders and resolve issues proactivelyRequirements:Bilingual: French and English essentialStrong organization skills in a collaborative settingExcellent communication and interpersonal skillsProficient in Microsoft Office, particularly ExcelExperience with ERP systems is a plusUse your organizational talents and commitment to service excellence to thrive in this dynamic role and pave your way for career advancement!

📌 Customer Service Specialist Aiming For Excellence In Order Management (Montreal)
🏢 Techo-Bloc
📍 Montreal