Position OverviewThe Manager, Branch Administrator fulfils a leadership role in the branch providing operational and administrative support to Advisor teams. The incumbent of this role fulfils a diverse role which includes managing branch staff, liaising with Corporate Head Office departments in Toronto, working with Branch Administrators in Richardson Wealth's other offices located in the other provinces in Canada providing software and process related training, supporting human resources functions such as recruitment and employee relations and managing the branch facilities and equipment.This is an existing vacancy.Duties and ResponsibilitiesExecute the directives and initiatives of the Branch Manager to ensure branch efficiencies and managementImplement company policies, programs and processes to enhance the Investment Advisor Team(s) and client experienceProvide basic technology support to new Investment Advisor teams and employees and coordinate with IT Support at Head Office as neededPlay a role in ensuring projects and initiatives go through proper change managementEnsure all internal and external employment standards are met in the branchSupervise support staff and conduct monthly meetings to ensure they are aware of any updates that affect their role/businessShare knowledge and any relevant industry news and development within Richardson Wealth with branch staff and take initiative to share knowledge and experience of others to better the branch as a wholeIdentify training needs and implement solutions to fill gaps by using tools and head office supportSupport Investment Advisors in the fair management and professional development of current and existing team membersCoordinate and deliver training to new hires and provide ongoing training support for existing employees,



collaborate with the Training & Development department at Head OfficeEnsure operational controls are being adhered toAttend seminars and professional development courses to stay abreast of industry changesAttend training and meetings with other Branch Administrators located across CanadaCollaborate with the Human Resources department in Head Office to support Teams with all HR-related matters (e.G, recruitment, performance management, employee relations, disciplinary measures, etc.)Encourage a collaborative and positive branch culture where team opinion/feedback are valued and consideredQualificationsProven experience as a Branch Administrator for a medium to large branch5 to 10 years' experience in the financial sectorSolid knowledge of technology platforms and ability to provide basic supportAbility to work efficiently, multi-task and maintain professionalism in a high pressure environmentStrong operational efficiency, organizational skills and ability to prioritizeAutonomy, initiative and attention to detailCurrent knowledge of compliance issues published in industry bulletinsFrench communication skills (written and verbal) an assetExcellent phone and e‐mail etiquette, delivering high standards of customer serviceMay be Investment Representative (IR) or Registered Representative (RR) licensed with the Canadian Investment Regulatory Organization (CIRO)The expected annualized base salary range for this role is $66,000-$78,000.The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual's skill, experience, education and training, and the consideration of internal equity.Richardson offers a competitive total rewards package in addition to the base pay, which includes a performance-based incentive plan, comprehensive health & dental benefits, a group RRSP matching plan and paid time off.

📌 Manager, Branch Administrator (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Richardson Wealth
📍 Riviere-des-Prairies—Pointe-aux-Trembles